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Last Updated: June 1, 2024
PRIVACY POLICY
Welcome to Motiveapp! We are an event, activity and social media platform dedicated
to bringing the world together through live experiences in your area. Through our
platform, MotiveApp and services, we enable people all over the world to create,
discover, share and register for events and activities both public and private. We are
committed to protecting and respecting your privacy. This Privacy Policy (“Policy”) sets
out the basis on which any personal data we collect from you, or that you provide to us,
will be processed by us. Please read the following carefully to understand our views
and practices regarding your personal data and how we will treat it. At MotiveApp we
operate in a realm of trust and transparency. This Privacy Policy seeks to help you
understand how we collect, use, store, and share your information when you visit or use
our applications, including any data you may provide through this app.
Our Privacy Policy explains how MotiveApp collects, uses, and discloses information
about you. When this Privacy Policy uses the term “Organizer” we mean event/activity
creators using the Services to create events/activities for consumers using our Services
(a) to consume information about, or attend, events and gatherings (“Consumers”), or
(b) for any other reason. Organizers, Consumers and third parties using our Services
are all referred to in these Terms collectively as “Users”, “you” or “your”. The
Motiveapp is referred to as “us”, “Our”, “Platform”.
MotiveApp Ltd is a Canadian Corporation with its principal place of business at 200
Cachet Woods Court, Markham ON (“MotiveApp,” “us,” “we” or “our. If you have any
questions or concerns at any time, please do not hesitate to contact us at the address
above or by contacting us at info@themotiveapp.ca.
This Privacy Policy sets forth our policy with respect to information that can be
associated with or which relates to a person and/or could be used to identify a person
(“Personal Data”) that is collected from Users on or through the Services. We take the
privacy of your Personal Data seriously. Because of that, we have created this Privacy
Policy. Please read this Privacy Policy as it includes important information regarding
your Personal Data and other information.
“Non-Personal Data” as used in this Privacy Policy is therefore any information that
does not relate to a person and/or cannot be used to identify a person. When you
interact with the Services, we may collect Non-Personal Data. The limitations and
requirements in this Privacy Policy on our collection, use, disclosure, transfer and
storage/retention of Personal Data do not apply to Non-Personal Data.
advertising networks, and service providers that we use to manage ads on our
and other sites, and other third parties as permitted by law. For more information
about the data that we obtain from these providers, please contact us at
Info@themotiveapp.ca
We may analyze and make inferences from the information we collect.
We collect and use the Personal Data we collect in a manner that is consistent with this
Privacy Policy, and applicable privacy laws. We may use the Personal Data as follows:
Specific Reason:
If you provide Personal Data for a certain purpose, we may use the Personal Data in
connection with the purpose for which it was provided. For instance, if you contact us by
email, we will use the Personal Data you provide to answer your question or resolve
your problem and will respond to the email address from which the contact came.
Access and Use:
If you provide Personal Data in order to obtain access to or use of the Services or any
functionality thereof, we will use your Personal Data to provide you with access to or
use of the Services or functionality and to analyze your use of such Services or
functionality. For instance, if you supply Personal Data relating to your identity or
qualifications to use certain portions of the Services, we will use that information to
make a decision as to granting you access to use such Services and to assess your
ongoing qualification to use such Services.
Internal Business Purposes:
We may use your Personal Data for internal business purposes, including without
limitation, to help us improve the content and functionality of the Services, to better
understand our Users, to improve the Services, to protect against, identify or address
wrongdoing, to enforce our Terms of Service, to manage your account and provide you
with customer service, and to generally manage the Services and our business.
MotiveApp and Organizer Marketing:
We may use your Personal Data for our marketing and advertising purposes, including
(without limitation) by email, SMS marketing, display media, and targeting other devices
(such as tablets, mobile devices and televisions). We do this in order to inform you
about services or events we believe might be of interest to you, develop promotional or
marketing materials and display MotiveApp or event-related content and advertising on
or off the Services that we believe might be of interest to you. We may also do this on
behalf of an Organizer, for example where your prior interactions with an Organizer
suggest you may be interested in a particular type of event. See “Opt Out from
Electronic Communications” below on how to opt out of various MotiveApp marketing
communications.
You may see advertisements for our Services on third party websites, including on
social media platforms. We also provide Organizers with tools to help them display
advertisements for their events on third party websites and social media platforms.
Where you see an advertisement on a third party website or social media platform, this
may be because we or the Organizer engaged the third party or social media platform to
show the advertisement to Users, or to others who have similar attributes to our Users.
In some cases, this involves sharing your email address or other contact details with the
third party or social media platform so that they can identify you as one of our Users, or
identify other individuals with similar attributes to you in order to show them
advertisements for our Services (or for our Organizer’s events). If you no longer want
your Personal Data to be used for these purposes, please contact us
at Info@motiveapp.ca. In the case of an Organizer’s advertising, you may need to
contact the Organizer directly. For more information about how we and Organizers
market on and interact with social media sites.
Organizer Emails:
We allow Organizers to use our email tools to contact Consumers for their current and
past events, so you may receive emails from our system that originate with such
Organizers and that we send on their behalf. If you registered for an event on the
Services, your email address is available to that Organizer. However, Organizers may
also import the email addresses they have from external sources and send
communications through the Services to those email addresses, and we will deliver
those communications to those email addresses on the Organizer’s behalf. The
Organizer and not MotiveApp is responsible for sending these emails. See “Opt Out
from Electronic Communications” below on how to opt out of Organizer-initiated
communications.
Use of Interest-Based Data:
We sometimes make inferences about the type of events or activities you may be
interested in based on information you provide in your MotiveApp profile, events
attended, and your use of the Services. We may use these inferences to help target
advertising or customize recommendations to you, including on behalf of
Organizers. We may do this on an individualized basis, or an aggregated or generalized
basis. For instance, we may determine that users who follow an organizer’s events
collection are more likely to attend future events from that organizer and organizers who
host similar events. We may direct (or assist in directing) content or recommendations
related to that organizer or similar organizers.
Other Purposes:
If we intend to use any Personal Data in any manner that is not consistent with this
Privacy Policy, you will be informed of such anticipated use prior to or at the time the
Personal Data is collected, or we will obtain your consent subsequent to such collection
but prior to such use.
Aggregated Personal Data:
In an ongoing effort to understand and serve our Users better, we often conduct
research on our customer demographics, interests and behavior based on Personal
Data and other information that we have collected. This research is typically conducted
on an aggregate basis only that does not identify you. Once Personal Data is in an
aggregated form, for purposes of this Privacy Policy, it becomes Non-Personal Data.
Background.
We are not in the business of selling your Personal Data. We consider this information
to be a vital part of our relationship with you. Therefore, we will not sell your Personal
Data to third parties, including third party advertisers. Some interpretations of the CCPA
take the position that when a website uses third parties’ cookies or similar technology
for its own analytics or advertising purposes, the website is engaged in a “sale.” There
are certain circumstances in which we may disclose, transfer or share your Personal
Data with certain third parties without further notice to you, as set forth in this Privacy
Policy.
Business Transfers.
As we develop our business, we might sell or buy businesses or assets. In the event of
a corporate sale, merger, reorganization, dissolution or similar event, Personal Data
may be part of the transferred assets. We may also disclose your Personal Data in the
course of due diligence for such an event. You acknowledge and agree that any
successor to or acquirer of MotiveApp (or its assets) will continue to have the right to
use your Personal Data and other information in accordance with the terms of this
Privacy Policy.
Agents, Consultants and Service Providers.
We may share your Personal Data with our contractors and service providers who
process Personal Data on behalf of MotiveApp to perform certain business-related
functions. These companies include our marketing agencies, online advertising
providers, data enhancement and data services providers, database service providers,
backup and disaster recovery service providers, email service providers, payment
processing partners, customer support, tech support, hosting companies and others.
When we engage another company to perform such functions, we may provide them
with information, including Personal Data, in connection with their performance of such
functions.
Organizers.
In addition, when you register for an event, sign up for communications, enter a contest,
or otherwise input your Personal Data (such as through a web form) to communicate
with an Organizer or participate in an Organizer event, that Organizer will receive that
information. For instance, if you input your name and email address into a web form for
an Organizer offer, activity or event, the Organizer will receive that information. The
Organizer may then send you marketing or other communications, which may be
subject to its own, separate privacy policy. Likewise, if you provide your mobile phone
number, you may receive information messages related to the service, event, activity or
information in which you’ve expressed interest.
When you purchase tickets to, register for or donate to an event, transfer an event ticket
or registration to another person, enter a contest, or otherwise input your Personal Data
(such as through a web form), or otherwise communicate with an Organizer, or
participate in or express interest in an Organizer or Organizer event or activity, that
Organizer will receive the information you provide, including your Personal Data, and
where a ticket or registration is transferred, the Personal Data of the transferee as well.
Other third parties that are involved in or on whose behalf an event or activity is
promoted, may receive that Personal Data as well. For example, as to fundraising
pages, we may provide your Personal Data both to the Organizer charity of the
fundraising page and the Organizer of the event to which the fundraising page is linked.
In some instances, an Organizer may appoint a third party, which may or may not be
affiliated with the Organizer, to create an event or fundraising page on its behalf (we call
these third parties (“Third Party Organizers”).
For example, and without limitation, a concert venue (the Organizer, in this case) may
allow third party promoters or production companies (the Third Party Organizers) to
create events that will be hosted at the Organizer’s venue using its MotiveApp account.
In that case, we may provide your Personal Data to the Third Party Organizers on
behalf of the Organizers. The same is true for contests and sweepstakes: we may
provide your Personal Data to both the Organizer promoting the contest or
sweepstakes, and any legal sponsor of the contest or sweepstakes (such as a brand
sponsor).
We are not responsible for the actions of these Organizers, or their Third Party
Organizers (or other downstream recipients of your Personal Data), with respect to your
Personal Data. It is important that you review the applicable policies of the Organizers,
and if applicable and available, their appointed Third Party Organizers, of an event (and
the related fundraising page, if applicable) before providing Personal Data or other
information in connection with that event or related fundraising page. Similarly, if you
are a member of an Organizer’s organization within MotiveApp, your Personal Data will
be available to the Organizer and shared with those Third Party Organizers granted
permission by the Organizer to view all members of the Organizer’s organization.
Facebook, Social Media and Other Third Party Connections.
a. Connecting Your MotiveApp Account to Social Media Services.
You can connect your MotiveApp account to your accounts on third party services like
Facebook, in which case we may collect, use, disclose, transfer and store/retain
information relating to your account with such third party services in accordance with
this Privacy Policy. For example, if you connect with Facebook, we store your Facebook
id, first name, last name, email, location, friends list and profile picture and use them to
connect with your Facebook account to provide certain functionality on the Services, like
recommending events that your Facebook friends are interested in and sharing the
events you are interested in, or attending, with certain groups of people like your
Facebook friends.
b. “Liking” or “Following” MotiveApp on Social Media.
In addition, when you “like” or “follow” us on Facebook, Instagram, Twitter or other
social media sites (to the extent we provide that capability), we may collect some
information from you including your name, email address, and any comments or content
you post relevant to us. We likewise may collect your information if you sign up for one
of our promotions or submit information to us through social media sites.
c. Facebook Plug-Ins and Links on Our Pages.
MotiveApp’s own website may contain links to Facebook as well, such as through the
Facebook “Like” or “Share” button or other social plug-ins. When you interact with these
features and links, your browser will establish a direct link with the Facebook servers,
and Facebook will receive information about your browser and activity, and may link it to
your Facebook user account. For more information about how Facebook uses data,
please see Facebook’s own policies.
d. Additional Facebook Marketing and Connectivity by Organizers.
In addition, if you are a member of Facebook (or another social media platform), and
you provide Personal Data to an Organizer (such as in the ways described in Section
5.5), the Organizer may use that Personal Data to send you advertising and offers
through Facebook (or another social media) platform, including when you are on
Facebook or another social media platform. The Organizer may use tools that we
provide and may also work with third parties to enable this data integration and
advertising. Facebook and other social media platforms may provide a way to opt out of
this type of advertising. Please review their user settings and support pages to learn
more about how they help you to manage privacy and marketing choices.
e. Third party services and integrations.
MotiveApp may provide you with opportunities to contract directly with third parties,
and/or to integrate with third party services or applications, through our platform. In such
instances, we will disclose your Personal Data to other entities in order to fulfill a
request by you, or to provide services you have requested.
Legal Requirements.
We may disclose your Personal Data if required to do so by law in order to (for example)
respond to a subpoena or request from law enforcement, a court or a government
agency (including in response to public authorities to meet national security or law
enforcement requirements), or in the good faith belief that such action is necessary to
(a) comply with a legal obligation, (b) protect or defend our rights, interests or property
or that of third parties, (c) prevent or investigate possible wrongdoing in connection with
the Services, (d) act in urgent circumstances to protect the personal safety of Users of
the Services or the public, or (e) protect against legal liability.
We may store Personal Data itself or such information may be stored by third parties to
whom we have transferred it in accordance with this Privacy Policy. We take what we
believe to be reasonable steps to protect the Personal Data collected via the Services
from loss, misuse, unauthorized use, access, inadvertent disclosure, alteration and
destruction. However, no network, server, database or Internet or email transmission is
ever fully secure or error free. Therefore, you should take special care in deciding what
information you send to us electronically. Please keep this in mind when disclosing any
Personal Data.
We may retain your Personal Data as long as you are registered to use the Services.
You may delete your account by visiting the Profile Page. However, we may retain
Personal Data for an additional period as is permitted or required under applicable laws.
Even if we delete your Personal Data it may persist on backup or archival media for an
additional period of time for legal, tax or regulatory reasons or for legitimate and lawful
business purposes. For sales customers and prospects, we retain your data as long as
we maintain a relationship with you and for a limited period of thereafter as necessary to
meet business and legal requirements.
Technologies.
MotoveApp uses first- and third-party cookies for several reasons. Some cookies are
required for technical reasons in order for our Online Properties to operate, and we refer
to these as “essential” or “strictly necessary” cookies. Other cookies enable us to better
understand your use of our Online Properties, to track and target the interests of our
Users, and to enhance the experience of Users on our Online Properties. Third parties
serve cookies through our Online Properties for advertising, analytics and other
purposes.
Organizers can also use cookies on our Online Property to learn more about your
interests
in their event(s). These practices are described in more detail below.
You have several choices available when it comes to your Personal Data:
a)Your Choices: Account Information
You may update or correct your account information by editing your account settings or
by sending a request to info@themotiveapp.ca
b) You may deactivate your account by editing your account settings. You may
also request deletion of your information. You will also be able to choose what
information others see about you and who may contact you by using the Privacy
Settings section in your Account.
c) Your Choices: Location Information
When you first access the Platform, depending on your device settings, we will collect
information about your location, which we use to make better recommendations for
groups and events in your area, and to improve our Platform. If you do not want us to
collect information about your location, then you can prevent this by taking the following
steps:
(b) Organizer-initiated Communications.
Organizers may use our email tools to send electronic communications to those on their
email subscription lists, including Consumers who have registered for their events on
the Services in the past. Although these electronic communications are sent through our
system, MotiveApp does not determine the content or the recipients of these electronic
communications. Organizers are required to use our email tools only in accordance with
all applicable laws. MotiveApp provides an “Unsubscribe” link on each of these emails,
which allows recipients to “opt out” of electronic communications from the particular
Organizer.
(c) Social Notifications.
If you connect your Facebook account or sign up for other social media integrations
whose product features include social notifications (i.e., updates on what your friends
are doing on the Services), you will receive these social notifications. You can manage
these social notifications by toggling your social settings to private or disconnecting
such integration.
(d) Transactional or Responsive Communications.
Certain electronic communications from MotiveApp are responsive to your requests. For
instance, if you are a Consumer, we must email you your ticket or registration on behalf
of the Organizer when you purchase such ticket or registration. As a further example, if
you email our customer support department, we will return your email. Notwithstanding
any unsubscribe election that you have made, you will still receive these transactional or
responsive emails. You can stop receiving these types of emails only
by info@themotiveapp.ca By electing to stop receiving all electronic communications
from us or through our system, you will no longer receive any updates on events you
have created (including payout issues) or on events you are registered to attend
(including emails with your tickets). We do not recommend that you do this unless you
plan to no longer use the Services, are not currently registered for an event, are not
currently organizing an event, and will have no need to receive further communications
from us or through our system.
If you are visiting the Services from outside North America, please be aware that you
are sending information (including Personal Data) to the United States and Canada or
anywhere our servers are located. That information may then be transferred within
Canada and United States or back out of Canada & United States to other countries
outside of your country of residence, depending on the type of information and how it is
stored by us. These countries may not necessarily have data protection laws as
comprehensive or protective as those in your country of residence; however, our
collection, storage and use of your Personal Data will at all times continue to be
governed by this Privacy Policy.
The Services and our business may change from time to time. As a result, at times it
may be necessary for us to make changes to this Privacy Policy. We reserve the right,
in our sole discretion, to update or modify this Privacy Policy at any time (collectively,
“Modifications”). Modifications to this Privacy Policy will be posted to the Site with a
change to the “Updated” date at the top of this Privacy Policy. In certain circumstances
MotiveApp may, but need not, provide you with additional notice of such Modifications,
such as via email or with in-Service notifications. Modifications will be effective thirty
(30) days following the “Updated” date or such other date as communicated in any other
notice to you.
Please review this policy periodically, and especially before you provide any Personal
Data. This Privacy Policy was updated on the date indicated above. Your continued use
of the Services following the effectiveness of any Modifications to this Privacy Policy
constitutes acceptance of those Modifications. If any Modification to this Privacy Policy
is not acceptable to you, you should cease accessing, browsing and otherwise using the
Services.
If you have a complaint about MotiveApp’s privacy practices you should write to us at:
MotiveApp Ltd, Attn: Privacy Officer, 308, 200 Cachet Wood Court, Markham Ontario
L6C 0Z6, Canada or by email info@themotiveapp.ca.
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Last Updated: June 1, 2024
PRIVACY POLICY
Welcome to Motiveapp! We are an event, activity and social media platform dedicated
to bringing the world together through live experiences in your area. Through our
platform, MotiveApp and services, we enable people all over the world to create,
discover, share and register for events and activities both public and private. We are
committed to protecting and respecting your privacy. This Privacy Policy (“Policy”) sets
out the basis on which any personal data we collect from you, or that you provide to us,
will be processed by us. Please read the following carefully to understand our views
and practices regarding your personal data and how we will treat it. At MotiveApp we
operate in a realm of trust and transparency. This Privacy Policy seeks to help you
understand how we collect, use, store, and share your information when you visit or use
our applications, including any data you may provide through this app.
Our Privacy Policy explains how MotiveApp collects, uses, and discloses information
about you. When this Privacy Policy uses the term “Organizer” we mean event/activity
creators using the Services to create events/activities for consumers using our Services
(a) to consume information about, or attend, events and gatherings (“Consumers”), or
(b) for any other reason. Organizers, Consumers and third parties using our Services
are all referred to in these Terms collectively as “Users”, “you” or “your”. The
Motiveapp is referred to as “us”, “Our”, “Platform”.
MotiveApp Ltd is a Canadian Corporation with its principal place of business at 200
Cachet Woods Court, Markham ON (“MotiveApp,” “us,” “we” or “our. If you have any
questions or concerns at any time, please do not hesitate to contact us at the address
above or by contacting us at info@themotiveapp.ca.
This Privacy Policy sets forth our policy with respect to information that can be
associated with or which relates to a person and/or could be used to identify a person
(“Personal Data”) that is collected from Users on or through the Services. We take the
privacy of your Personal Data seriously. Because of that, we have created this Privacy
Policy. Please read this Privacy Policy as it includes important information regarding
your Personal Data and other information.
“Non-Personal Data” as used in this Privacy Policy is therefore any information that
does not relate to a person and/or cannot be used to identify a person. When you
interact with the Services, we may collect Non-Personal Data. The limitations and
requirements in this Privacy Policy on our collection, use, disclosure, transfer and
storage/retention of Personal Data do not apply to Non-Personal Data.
advertising networks, and service providers that we use to manage ads on our
and other sites, and other third parties as permitted by law. For more information
about the data that we obtain from these providers, please contact us at
Info@themotiveapp.ca
We may analyze and make inferences from the information we collect.
We collect and use the Personal Data we collect in a manner that is consistent with this
Privacy Policy, and applicable privacy laws. We may use the Personal Data as follows:
Specific Reason:
If you provide Personal Data for a certain purpose, we may use the Personal Data in
connection with the purpose for which it was provided. For instance, if you contact us by
email, we will use the Personal Data you provide to answer your question or resolve
your problem and will respond to the email address from which the contact came.
Access and Use:
If you provide Personal Data in order to obtain access to or use of the Services or any
functionality thereof, we will use your Personal Data to provide you with access to or
use of the Services or functionality and to analyze your use of such Services or
functionality. For instance, if you supply Personal Data relating to your identity or
qualifications to use certain portions of the Services, we will use that information to
make a decision as to granting you access to use such Services and to assess your
ongoing qualification to use such Services.
Internal Business Purposes:
We may use your Personal Data for internal business purposes, including without
limitation, to help us improve the content and functionality of the Services, to better
understand our Users, to improve the Services, to protect against, identify or address
wrongdoing, to enforce our Terms of Service, to manage your account and provide you
with customer service, and to generally manage the Services and our business.
MotiveApp and Organizer Marketing:
We may use your Personal Data for our marketing and advertising purposes, including
(without limitation) by email, SMS marketing, display media, and targeting other devices
(such as tablets, mobile devices and televisions). We do this in order to inform you
about services or events we believe might be of interest to you, develop promotional or
marketing materials and display MotiveApp or event-related content and advertising on
or off the Services that we believe might be of interest to you. We may also do this on
behalf of an Organizer, for example where your prior interactions with an Organizer
suggest you may be interested in a particular type of event. See “Opt Out from
Electronic Communications” below on how to opt out of various MotiveApp marketing
communications.
You may see advertisements for our Services on third party websites, including on
social media platforms. We also provide Organizers with tools to help them display
advertisements for their events on third party websites and social media platforms.
Where you see an advertisement on a third party website or social media platform, this
may be because we or the Organizer engaged the third party or social media platform to
show the advertisement to Users, or to others who have similar attributes to our Users.
In some cases, this involves sharing your email address or other contact details with the
third party or social media platform so that they can identify you as one of our Users, or
identify other individuals with similar attributes to you in order to show them
advertisements for our Services (or for our Organizer’s events). If you no longer want
your Personal Data to be used for these purposes, please contact us
at Info@motiveapp.ca. In the case of an Organizer’s advertising, you may need to
contact the Organizer directly. For more information about how we and Organizers
market on and interact with social media sites.
Organizer Emails:
We allow Organizers to use our email tools to contact Consumers for their current and
past events, so you may receive emails from our system that originate with such
Organizers and that we send on their behalf. If you registered for an event on the
Services, your email address is available to that Organizer. However, Organizers may
also import the email addresses they have from external sources and send
communications through the Services to those email addresses, and we will deliver
those communications to those email addresses on the Organizer’s behalf. The
Organizer and not MotiveApp is responsible for sending these emails. See “Opt Out
from Electronic Communications” below on how to opt out of Organizer-initiated
communications.
Use of Interest-Based Data:
We sometimes make inferences about the type of events or activities you may be
interested in based on information you provide in your MotiveApp profile, events
attended, and your use of the Services. We may use these inferences to help target
advertising or customize recommendations to you, including on behalf of
Organizers. We may do this on an individualized basis, or an aggregated or generalized
basis. For instance, we may determine that users who follow an organizer’s events
collection are more likely to attend future events from that organizer and organizers who
host similar events. We may direct (or assist in directing) content or recommendations
related to that organizer or similar organizers.
Other Purposes:
If we intend to use any Personal Data in any manner that is not consistent with this
Privacy Policy, you will be informed of such anticipated use prior to or at the time the
Personal Data is collected, or we will obtain your consent subsequent to such collection
but prior to such use.
Aggregated Personal Data:
In an ongoing effort to understand and serve our Users better, we often conduct
research on our customer demographics, interests and behavior based on Personal
Data and other information that we have collected. This research is typically conducted
on an aggregate basis only that does not identify you. Once Personal Data is in an
aggregated form, for purposes of this Privacy Policy, it becomes Non-Personal Data.
Background.
We are not in the business of selling your Personal Data. We consider this information
to be a vital part of our relationship with you. Therefore, we will not sell your Personal
Data to third parties, including third party advertisers. Some interpretations of the CCPA
take the position that when a website uses third parties’ cookies or similar technology
for its own analytics or advertising purposes, the website is engaged in a “sale.” There
are certain circumstances in which we may disclose, transfer or share your Personal
Data with certain third parties without further notice to you, as set forth in this Privacy
Policy.
Business Transfers.
As we develop our business, we might sell or buy businesses or assets. In the event of
a corporate sale, merger, reorganization, dissolution or similar event, Personal Data
may be part of the transferred assets. We may also disclose your Personal Data in the
course of due diligence for such an event. You acknowledge and agree that any
successor to or acquirer of MotiveApp (or its assets) will continue to have the right to
use your Personal Data and other information in accordance with the terms of this
Privacy Policy.
Agents, Consultants and Service Providers.
We may share your Personal Data with our contractors and service providers who
process Personal Data on behalf of MotiveApp to perform certain business-related
functions. These companies include our marketing agencies, online advertising
providers, data enhancement and data services providers, database service providers,
backup and disaster recovery service providers, email service providers, payment
processing partners, customer support, tech support, hosting companies and others.
When we engage another company to perform such functions, we may provide them
with information, including Personal Data, in connection with their performance of such
functions.
Organizers.
In addition, when you register for an event, sign up for communications, enter a contest,
or otherwise input your Personal Data (such as through a web form) to communicate
with an Organizer or participate in an Organizer event, that Organizer will receive that
information. For instance, if you input your name and email address into a web form for
an Organizer offer, activity or event, the Organizer will receive that information. The
Organizer may then send you marketing or other communications, which may be
subject to its own, separate privacy policy. Likewise, if you provide your mobile phone
number, you may receive information messages related to the service, event, activity or
information in which you’ve expressed interest.
When you purchase tickets to, register for or donate to an event, transfer an event ticket
or registration to another person, enter a contest, or otherwise input your Personal Data
(such as through a web form), or otherwise communicate with an Organizer, or
participate in or express interest in an Organizer or Organizer event or activity, that
Organizer will receive the information you provide, including your Personal Data, and
where a ticket or registration is transferred, the Personal Data of the transferee as well.
Other third parties that are involved in or on whose behalf an event or activity is
promoted, may receive that Personal Data as well. For example, as to fundraising
pages, we may provide your Personal Data both to the Organizer charity of the
fundraising page and the Organizer of the event to which the fundraising page is linked.
In some instances, an Organizer may appoint a third party, which may or may not be
affiliated with the Organizer, to create an event or fundraising page on its behalf (we call
these third parties (“Third Party Organizers”).
For example, and without limitation, a concert venue (the Organizer, in this case) may
allow third party promoters or production companies (the Third Party Organizers) to
create events that will be hosted at the Organizer’s venue using its MotiveApp account.
In that case, we may provide your Personal Data to the Third Party Organizers on
behalf of the Organizers. The same is true for contests and sweepstakes: we may
provide your Personal Data to both the Organizer promoting the contest or
sweepstakes, and any legal sponsor of the contest or sweepstakes (such as a brand
sponsor).
We are not responsible for the actions of these Organizers, or their Third Party
Organizers (or other downstream recipients of your Personal Data), with respect to your
Personal Data. It is important that you review the applicable policies of the Organizers,
and if applicable and available, their appointed Third Party Organizers, of an event (and
the related fundraising page, if applicable) before providing Personal Data or other
information in connection with that event or related fundraising page. Similarly, if you
are a member of an Organizer’s organization within MotiveApp, your Personal Data will
be available to the Organizer and shared with those Third Party Organizers granted
permission by the Organizer to view all members of the Organizer’s organization.
Facebook, Social Media and Other Third Party Connections.
a. Connecting Your MotiveApp Account to Social Media Services.
You can connect your MotiveApp account to your accounts on third party services like
Facebook, in which case we may collect, use, disclose, transfer and store/retain
information relating to your account with such third party services in accordance with
this Privacy Policy. For example, if you connect with Facebook, we store your Facebook
id, first name, last name, email, location, friends list and profile picture and use them to
connect with your Facebook account to provide certain functionality on the Services, like
recommending events that your Facebook friends are interested in and sharing the
events you are interested in, or attending, with certain groups of people like your
Facebook friends.
b. “Liking” or “Following” MotiveApp on Social Media.
In addition, when you “like” or “follow” us on Facebook, Instagram, Twitter or other
social media sites (to the extent we provide that capability), we may collect some
information from you including your name, email address, and any comments or content
you post relevant to us. We likewise may collect your information if you sign up for one
of our promotions or submit information to us through social media sites.
c. Facebook Plug-Ins and Links on Our Pages.
MotiveApp’s own website may contain links to Facebook as well, such as through the
Facebook “Like” or “Share” button or other social plug-ins. When you interact with these
features and links, your browser will establish a direct link with the Facebook servers,
and Facebook will receive information about your browser and activity, and may link it to
your Facebook user account. For more information about how Facebook uses data,
please see Facebook’s own policies.
d. Additional Facebook Marketing and Connectivity by Organizers.
In addition, if you are a member of Facebook (or another social media platform), and
you provide Personal Data to an Organizer (such as in the ways described in Section
5.5), the Organizer may use that Personal Data to send you advertising and offers
through Facebook (or another social media) platform, including when you are on
Facebook or another social media platform. The Organizer may use tools that we
provide and may also work with third parties to enable this data integration and
advertising. Facebook and other social media platforms may provide a way to opt out of
this type of advertising. Please review their user settings and support pages to learn
more about how they help you to manage privacy and marketing choices.
e. Third party services and integrations.
MotiveApp may provide you with opportunities to contract directly with third parties,
and/or to integrate with third party services or applications, through our platform. In such
instances, we will disclose your Personal Data to other entities in order to fulfill a
request by you, or to provide services you have requested.
Legal Requirements.
We may disclose your Personal Data if required to do so by law in order to (for example)
respond to a subpoena or request from law enforcement, a court or a government
agency (including in response to public authorities to meet national security or law
enforcement requirements), or in the good faith belief that such action is necessary to
(a) comply with a legal obligation, (b) protect or defend our rights, interests or property
or that of third parties, (c) prevent or investigate possible wrongdoing in connection with
the Services, (d) act in urgent circumstances to protect the personal safety of Users of
the Services or the public, or (e) protect against legal liability.
We may store Personal Data itself or such information may be stored by third parties to
whom we have transferred it in accordance with this Privacy Policy. We take what we
believe to be reasonable steps to protect the Personal Data collected via the Services
from loss, misuse, unauthorized use, access, inadvertent disclosure, alteration and
destruction. However, no network, server, database or Internet or email transmission is
ever fully secure or error free. Therefore, you should take special care in deciding what
information you send to us electronically. Please keep this in mind when disclosing any
Personal Data.
We may retain your Personal Data as long as you are registered to use the Services.
You may delete your account by visiting the Profile Page. However, we may retain
Personal Data for an additional period as is permitted or required under applicable laws.
Even if we delete your Personal Data it may persist on backup or archival media for an
additional period of time for legal, tax or regulatory reasons or for legitimate and lawful
business purposes. For sales customers and prospects, we retain your data as long as
we maintain a relationship with you and for a limited period of thereafter as necessary to
meet business and legal requirements.
Technologies.
MotoveApp uses first- and third-party cookies for several reasons. Some cookies are
required for technical reasons in order for our Online Properties to operate, and we refer
to these as “essential” or “strictly necessary” cookies. Other cookies enable us to better
understand your use of our Online Properties, to track and target the interests of our
Users, and to enhance the experience of Users on our Online Properties. Third parties
serve cookies through our Online Properties for advertising, analytics and other
purposes.
Organizers can also use cookies on our Online Property to learn more about your
interests
in their event(s). These practices are described in more detail below.
You have several choices available when it comes to your Personal Data:
a)Your Choices: Account Information
You may update or correct your account information by editing your account settings or
by sending a request to info@themotiveapp.ca
b) You may deactivate your account by editing your account settings. You may
also request deletion of your information. You will also be able to choose what
information others see about you and who may contact you by using the Privacy
Settings section in your Account.
c) Your Choices: Location Information
When you first access the Platform, depending on your device settings, we will collect
information about your location, which we use to make better recommendations for
groups and events in your area, and to improve our Platform. If you do not want us to
collect information about your location, then you can prevent this by taking the following
steps:
(b) Organizer-initiated Communications.
Organizers may use our email tools to send electronic communications to those on their
email subscription lists, including Consumers who have registered for their events on
the Services in the past. Although these electronic communications are sent through our
system, MotiveApp does not determine the content or the recipients of these electronic
communications. Organizers are required to use our email tools only in accordance with
all applicable laws. MotiveApp provides an “Unsubscribe” link on each of these emails,
which allows recipients to “opt out” of electronic communications from the particular
Organizer.
(c) Social Notifications.
If you connect your Facebook account or sign up for other social media integrations
whose product features include social notifications (i.e., updates on what your friends
are doing on the Services), you will receive these social notifications. You can manage
these social notifications by toggling your social settings to private or disconnecting
such integration.
(d) Transactional or Responsive Communications.
Certain electronic communications from MotiveApp are responsive to your requests. For
instance, if you are a Consumer, we must email you your ticket or registration on behalf
of the Organizer when you purchase such ticket or registration. As a further example, if
you email our customer support department, we will return your email. Notwithstanding
any unsubscribe election that you have made, you will still receive these transactional or
responsive emails. You can stop receiving these types of emails only
by info@themotiveapp.ca By electing to stop receiving all electronic communications
from us or through our system, you will no longer receive any updates on events you
have created (including payout issues) or on events you are registered to attend
(including emails with your tickets). We do not recommend that you do this unless you
plan to no longer use the Services, are not currently registered for an event, are not
currently organizing an event, and will have no need to receive further communications
from us or through our system.
If you are visiting the Services from outside North America, please be aware that you
are sending information (including Personal Data) to the United States and Canada or
anywhere our servers are located. That information may then be transferred within
Canada and United States or back out of Canada & United States to other countries
outside of your country of residence, depending on the type of information and how it is
stored by us. These countries may not necessarily have data protection laws as
comprehensive or protective as those in your country of residence; however, our
collection, storage and use of your Personal Data will at all times continue to be
governed by this Privacy Policy.
The Services and our business may change from time to time. As a result, at times it
may be necessary for us to make changes to this Privacy Policy. We reserve the right,
in our sole discretion, to update or modify this Privacy Policy at any time (collectively,
“Modifications”). Modifications to this Privacy Policy will be posted to the Site with a
change to the “Updated” date at the top of this Privacy Policy. In certain circumstances
MotiveApp may, but need not, provide you with additional notice of such Modifications,
such as via email or with in-Service notifications. Modifications will be effective thirty
(30) days following the “Updated” date or such other date as communicated in any other
notice to you.
Please review this policy periodically, and especially before you provide any Personal
Data. This Privacy Policy was updated on the date indicated above. Your continued use
of the Services following the effectiveness of any Modifications to this Privacy Policy
constitutes acceptance of those Modifications. If any Modification to this Privacy Policy
is not acceptable to you, you should cease accessing, browsing and otherwise using the
Services.
If you have a complaint about MotiveApp’s privacy practices you should write to us at:
MotiveApp Ltd, Attn: Privacy Officer, 308, 200 Cachet Wood Court, Markham Ontario
L6C 0Z6, Canada or by email info@themotiveapp.ca.
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Last Updated: June 1, 2024
PRIVACY POLICY
Welcome to Motiveapp! We are an event, activity and social media platform dedicated
to bringing the world together through live experiences in your area. Through our
platform, MotiveApp and services, we enable people all over the world to create,
discover, share and register for events and activities both public and private. We are
committed to protecting and respecting your privacy. This Privacy Policy (“Policy”) sets
out the basis on which any personal data we collect from you, or that you provide to us,
will be processed by us. Please read the following carefully to understand our views
and practices regarding your personal data and how we will treat it. At MotiveApp we
operate in a realm of trust and transparency. This Privacy Policy seeks to help you
understand how we collect, use, store, and share your information when you visit or use
our applications, including any data you may provide through this app.
Our Privacy Policy explains how MotiveApp collects, uses, and discloses information
about you. When this Privacy Policy uses the term “Organizer” we mean event/activity
creators using the Services to create events/activities for consumers using our Services
(a) to consume information about, or attend, events and gatherings (“Consumers”), or
(b) for any other reason. Organizers, Consumers and third parties using our Services
are all referred to in these Terms collectively as “Users”, “you” or “your”. The
Motiveapp is referred to as “us”, “Our”, “Platform”.
MotiveApp Ltd is a Canadian Corporation with its principal place of business at 200
Cachet Woods Court, Markham ON (“MotiveApp,” “us,” “we” or “our. If you have any
questions or concerns at any time, please do not hesitate to contact us at the address
above or by contacting us at info@themotiveapp.ca.
This Privacy Policy sets forth our policy with respect to information that can be
associated with or which relates to a person and/or could be used to identify a person
(“Personal Data”) that is collected from Users on or through the Services. We take the
privacy of your Personal Data seriously. Because of that, we have created this Privacy
Policy. Please read this Privacy Policy as it includes important information regarding
your Personal Data and other information.
“Non-Personal Data” as used in this Privacy Policy is therefore any information that
does not relate to a person and/or cannot be used to identify a person. When you
interact with the Services, we may collect Non-Personal Data. The limitations and
requirements in this Privacy Policy on our collection, use, disclosure, transfer and
storage/retention of Personal Data do not apply to Non-Personal Data.
advertising networks, and service providers that we use to manage ads on our
and other sites, and other third parties as permitted by law. For more information
about the data that we obtain from these providers, please contact us at
Info@themotiveapp.ca
We may analyze and make inferences from the information we collect.
We collect and use the Personal Data we collect in a manner that is consistent with this
Privacy Policy, and applicable privacy laws. We may use the Personal Data as follows:
Specific Reason:
If you provide Personal Data for a certain purpose, we may use the Personal Data in
connection with the purpose for which it was provided. For instance, if you contact us by
email, we will use the Personal Data you provide to answer your question or resolve
your problem and will respond to the email address from which the contact came.
Access and Use:
If you provide Personal Data in order to obtain access to or use of the Services or any
functionality thereof, we will use your Personal Data to provide you with access to or
use of the Services or functionality and to analyze your use of such Services or
functionality. For instance, if you supply Personal Data relating to your identity or
qualifications to use certain portions of the Services, we will use that information to
make a decision as to granting you access to use such Services and to assess your
ongoing qualification to use such Services.
Internal Business Purposes:
We may use your Personal Data for internal business purposes, including without
limitation, to help us improve the content and functionality of the Services, to better
understand our Users, to improve the Services, to protect against, identify or address
wrongdoing, to enforce our Terms of Service, to manage your account and provide you
with customer service, and to generally manage the Services and our business.
MotiveApp and Organizer Marketing:
We may use your Personal Data for our marketing and advertising purposes, including
(without limitation) by email, SMS marketing, display media, and targeting other devices
(such as tablets, mobile devices and televisions). We do this in order to inform you
about services or events we believe might be of interest to you, develop promotional or
marketing materials and display MotiveApp or event-related content and advertising on
or off the Services that we believe might be of interest to you. We may also do this on
behalf of an Organizer, for example where your prior interactions with an Organizer
suggest you may be interested in a particular type of event. See “Opt Out from
Electronic Communications” below on how to opt out of various MotiveApp marketing
communications.
You may see advertisements for our Services on third party websites, including on
social media platforms. We also provide Organizers with tools to help them display
advertisements for their events on third party websites and social media platforms.
Where you see an advertisement on a third party website or social media platform, this
may be because we or the Organizer engaged the third party or social media platform to
show the advertisement to Users, or to others who have similar attributes to our Users.
In some cases, this involves sharing your email address or other contact details with the
third party or social media platform so that they can identify you as one of our Users, or
identify other individuals with similar attributes to you in order to show them
advertisements for our Services (or for our Organizer’s events). If you no longer want
your Personal Data to be used for these purposes, please contact us
at Info@motiveapp.ca. In the case of an Organizer’s advertising, you may need to
contact the Organizer directly. For more information about how we and Organizers
market on and interact with social media sites.
Organizer Emails:
We allow Organizers to use our email tools to contact Consumers for their current and
past events, so you may receive emails from our system that originate with such
Organizers and that we send on their behalf. If you registered for an event on the
Services, your email address is available to that Organizer. However, Organizers may
also import the email addresses they have from external sources and send
communications through the Services to those email addresses, and we will deliver
those communications to those email addresses on the Organizer’s behalf. The
Organizer and not MotiveApp is responsible for sending these emails. See “Opt Out
from Electronic Communications” below on how to opt out of Organizer-initiated
communications.
Use of Interest-Based Data:
We sometimes make inferences about the type of events or activities you may be
interested in based on information you provide in your MotiveApp profile, events
attended, and your use of the Services. We may use these inferences to help target
advertising or customize recommendations to you, including on behalf of
Organizers. We may do this on an individualized basis, or an aggregated or generalized
basis. For instance, we may determine that users who follow an organizer’s events
collection are more likely to attend future events from that organizer and organizers who
host similar events. We may direct (or assist in directing) content or recommendations
related to that organizer or similar organizers.
Other Purposes:
If we intend to use any Personal Data in any manner that is not consistent with this
Privacy Policy, you will be informed of such anticipated use prior to or at the time the
Personal Data is collected, or we will obtain your consent subsequent to such collection
but prior to such use.
Aggregated Personal Data:
In an ongoing effort to understand and serve our Users better, we often conduct
research on our customer demographics, interests and behavior based on Personal
Data and other information that we have collected. This research is typically conducted
on an aggregate basis only that does not identify you. Once Personal Data is in an
aggregated form, for purposes of this Privacy Policy, it becomes Non-Personal Data.
Background.
We are not in the business of selling your Personal Data. We consider this information
to be a vital part of our relationship with you. Therefore, we will not sell your Personal
Data to third parties, including third party advertisers. Some interpretations of the CCPA
take the position that when a website uses third parties’ cookies or similar technology
for its own analytics or advertising purposes, the website is engaged in a “sale.” There
are certain circumstances in which we may disclose, transfer or share your Personal
Data with certain third parties without further notice to you, as set forth in this Privacy
Policy.
Business Transfers.
As we develop our business, we might sell or buy businesses or assets. In the event of
a corporate sale, merger, reorganization, dissolution or similar event, Personal Data
may be part of the transferred assets. We may also disclose your Personal Data in the
course of due diligence for such an event. You acknowledge and agree that any
successor to or acquirer of MotiveApp (or its assets) will continue to have the right to
use your Personal Data and other information in accordance with the terms of this
Privacy Policy.
Agents, Consultants and Service Providers.
We may share your Personal Data with our contractors and service providers who
process Personal Data on behalf of MotiveApp to perform certain business-related
functions. These companies include our marketing agencies, online advertising
providers, data enhancement and data services providers, database service providers,
backup and disaster recovery service providers, email service providers, payment
processing partners, customer support, tech support, hosting companies and others.
When we engage another company to perform such functions, we may provide them
with information, including Personal Data, in connection with their performance of such
functions.
Organizers.
In addition, when you register for an event, sign up for communications, enter a contest,
or otherwise input your Personal Data (such as through a web form) to communicate
with an Organizer or participate in an Organizer event, that Organizer will receive that
information. For instance, if you input your name and email address into a web form for
an Organizer offer, activity or event, the Organizer will receive that information. The
Organizer may then send you marketing or other communications, which may be
subject to its own, separate privacy policy. Likewise, if you provide your mobile phone
number, you may receive information messages related to the service, event, activity or
information in which you’ve expressed interest.
When you purchase tickets to, register for or donate to an event, transfer an event ticket
or registration to another person, enter a contest, or otherwise input your Personal Data
(such as through a web form), or otherwise communicate with an Organizer, or
participate in or express interest in an Organizer or Organizer event or activity, that
Organizer will receive the information you provide, including your Personal Data, and
where a ticket or registration is transferred, the Personal Data of the transferee as well.
Other third parties that are involved in or on whose behalf an event or activity is
promoted, may receive that Personal Data as well. For example, as to fundraising
pages, we may provide your Personal Data both to the Organizer charity of the
fundraising page and the Organizer of the event to which the fundraising page is linked.
In some instances, an Organizer may appoint a third party, which may or may not be
affiliated with the Organizer, to create an event or fundraising page on its behalf (we call
these third parties (“Third Party Organizers”).
For example, and without limitation, a concert venue (the Organizer, in this case) may
allow third party promoters or production companies (the Third Party Organizers) to
create events that will be hosted at the Organizer’s venue using its MotiveApp account.
In that case, we may provide your Personal Data to the Third Party Organizers on
behalf of the Organizers. The same is true for contests and sweepstakes: we may
provide your Personal Data to both the Organizer promoting the contest or
sweepstakes, and any legal sponsor of the contest or sweepstakes (such as a brand
sponsor).
We are not responsible for the actions of these Organizers, or their Third Party
Organizers (or other downstream recipients of your Personal Data), with respect to your
Personal Data. It is important that you review the applicable policies of the Organizers,
and if applicable and available, their appointed Third Party Organizers, of an event (and
the related fundraising page, if applicable) before providing Personal Data or other
information in connection with that event or related fundraising page. Similarly, if you
are a member of an Organizer’s organization within MotiveApp, your Personal Data will
be available to the Organizer and shared with those Third Party Organizers granted
permission by the Organizer to view all members of the Organizer’s organization.
Facebook, Social Media and Other Third Party Connections.
a. Connecting Your MotiveApp Account to Social Media Services.
You can connect your MotiveApp account to your accounts on third party services like
Facebook, in which case we may collect, use, disclose, transfer and store/retain
information relating to your account with such third party services in accordance with
this Privacy Policy. For example, if you connect with Facebook, we store your Facebook
id, first name, last name, email, location, friends list and profile picture and use them to
connect with your Facebook account to provide certain functionality on the Services, like
recommending events that your Facebook friends are interested in and sharing the
events you are interested in, or attending, with certain groups of people like your
Facebook friends.
b. “Liking” or “Following” MotiveApp on Social Media.
In addition, when you “like” or “follow” us on Facebook, Instagram, Twitter or other
social media sites (to the extent we provide that capability), we may collect some
information from you including your name, email address, and any comments or content
you post relevant to us. We likewise may collect your information if you sign up for one
of our promotions or submit information to us through social media sites.
c. Facebook Plug-Ins and Links on Our Pages.
MotiveApp’s own website may contain links to Facebook as well, such as through the
Facebook “Like” or “Share” button or other social plug-ins. When you interact with these
features and links, your browser will establish a direct link with the Facebook servers,
and Facebook will receive information about your browser and activity, and may link it to
your Facebook user account. For more information about how Facebook uses data,
please see Facebook’s own policies.
d. Additional Facebook Marketing and Connectivity by Organizers.
In addition, if you are a member of Facebook (or another social media platform), and
you provide Personal Data to an Organizer (such as in the ways described in Section
5.5), the Organizer may use that Personal Data to send you advertising and offers
through Facebook (or another social media) platform, including when you are on
Facebook or another social media platform. The Organizer may use tools that we
provide and may also work with third parties to enable this data integration and
advertising. Facebook and other social media platforms may provide a way to opt out of
this type of advertising. Please review their user settings and support pages to learn
more about how they help you to manage privacy and marketing choices.
e. Third party services and integrations.
MotiveApp may provide you with opportunities to contract directly with third parties,
and/or to integrate with third party services or applications, through our platform. In such
instances, we will disclose your Personal Data to other entities in order to fulfill a
request by you, or to provide services you have requested.
Legal Requirements.
We may disclose your Personal Data if required to do so by law in order to (for example)
respond to a subpoena or request from law enforcement, a court or a government
agency (including in response to public authorities to meet national security or law
enforcement requirements), or in the good faith belief that such action is necessary to
(a) comply with a legal obligation, (b) protect or defend our rights, interests or property
or that of third parties, (c) prevent or investigate possible wrongdoing in connection with
the Services, (d) act in urgent circumstances to protect the personal safety of Users of
the Services or the public, or (e) protect against legal liability.
We may store Personal Data itself or such information may be stored by third parties to
whom we have transferred it in accordance with this Privacy Policy. We take what we
believe to be reasonable steps to protect the Personal Data collected via the Services
from loss, misuse, unauthorized use, access, inadvertent disclosure, alteration and
destruction. However, no network, server, database or Internet or email transmission is
ever fully secure or error free. Therefore, you should take special care in deciding what
information you send to us electronically. Please keep this in mind when disclosing any
Personal Data.
We may retain your Personal Data as long as you are registered to use the Services.
You may delete your account by visiting the Profile Page. However, we may retain
Personal Data for an additional period as is permitted or required under applicable laws.
Even if we delete your Personal Data it may persist on backup or archival media for an
additional period of time for legal, tax or regulatory reasons or for legitimate and lawful
business purposes. For sales customers and prospects, we retain your data as long as
we maintain a relationship with you and for a limited period of thereafter as necessary to
meet business and legal requirements.
Technologies.
MotoveApp uses first- and third-party cookies for several reasons. Some cookies are
required for technical reasons in order for our Online Properties to operate, and we refer
to these as “essential” or “strictly necessary” cookies. Other cookies enable us to better
understand your use of our Online Properties, to track and target the interests of our
Users, and to enhance the experience of Users on our Online Properties. Third parties
serve cookies through our Online Properties for advertising, analytics and other
purposes.
Organizers can also use cookies on our Online Property to learn more about your
interests
in their event(s). These practices are described in more detail below.
You have several choices available when it comes to your Personal Data:
a)Your Choices: Account Information
You may update or correct your account information by editing your account settings or
by sending a request to info@themotiveapp.ca
b) You may deactivate your account by editing your account settings. You may
also request deletion of your information. You will also be able to choose what
information others see about you and who may contact you by using the Privacy
Settings section in your Account.
c) Your Choices: Location Information
When you first access the Platform, depending on your device settings, we will collect
information about your location, which we use to make better recommendations for
groups and events in your area, and to improve our Platform. If you do not want us to
collect information about your location, then you can prevent this by taking the following
steps:
(b) Organizer-initiated Communications.
Organizers may use our email tools to send electronic communications to those on their
email subscription lists, including Consumers who have registered for their events on
the Services in the past. Although these electronic communications are sent through our
system, MotiveApp does not determine the content or the recipients of these electronic
communications. Organizers are required to use our email tools only in accordance with
all applicable laws. MotiveApp provides an “Unsubscribe” link on each of these emails,
which allows recipients to “opt out” of electronic communications from the particular
Organizer.
(c) Social Notifications.
If you connect your Facebook account or sign up for other social media integrations
whose product features include social notifications (i.e., updates on what your friends
are doing on the Services), you will receive these social notifications. You can manage
these social notifications by toggling your social settings to private or disconnecting
such integration.
(d) Transactional or Responsive Communications.
Certain electronic communications from MotiveApp are responsive to your requests. For
instance, if you are a Consumer, we must email you your ticket or registration on behalf
of the Organizer when you purchase such ticket or registration. As a further example, if
you email our customer support department, we will return your email. Notwithstanding
any unsubscribe election that you have made, you will still receive these transactional or
responsive emails. You can stop receiving these types of emails only
by info@themotiveapp.ca By electing to stop receiving all electronic communications
from us or through our system, you will no longer receive any updates on events you
have created (including payout issues) or on events you are registered to attend
(including emails with your tickets). We do not recommend that you do this unless you
plan to no longer use the Services, are not currently registered for an event, are not
currently organizing an event, and will have no need to receive further communications
from us or through our system.
If you are visiting the Services from outside North America, please be aware that you
are sending information (including Personal Data) to the United States and Canada or
anywhere our servers are located. That information may then be transferred within
Canada and United States or back out of Canada & United States to other countries
outside of your country of residence, depending on the type of information and how it is
stored by us. These countries may not necessarily have data protection laws as
comprehensive or protective as those in your country of residence; however, our
collection, storage and use of your Personal Data will at all times continue to be
governed by this Privacy Policy.
The Services and our business may change from time to time. As a result, at times it
may be necessary for us to make changes to this Privacy Policy. We reserve the right,
in our sole discretion, to update or modify this Privacy Policy at any time (collectively,
“Modifications”). Modifications to this Privacy Policy will be posted to the Site with a
change to the “Updated” date at the top of this Privacy Policy. In certain circumstances
MotiveApp may, but need not, provide you with additional notice of such Modifications,
such as via email or with in-Service notifications. Modifications will be effective thirty
(30) days following the “Updated” date or such other date as communicated in any other
notice to you.
Please review this policy periodically, and especially before you provide any Personal
Data. This Privacy Policy was updated on the date indicated above. Your continued use
of the Services following the effectiveness of any Modifications to this Privacy Policy
constitutes acceptance of those Modifications. If any Modification to this Privacy Policy
is not acceptable to you, you should cease accessing, browsing and otherwise using the
Services.
If you have a complaint about MotiveApp’s privacy practices you should write to us at:
MotiveApp Ltd, Attn: Privacy Officer, 308, 200 Cachet Wood Court, Markham Ontario
L6C 0Z6, Canada or by email info@themotiveapp.ca.
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Last Updated: June 1, 2024
PRIVACY POLICY
Welcome to Motiveapp! We are an event, activity and social media platform dedicated
to bringing the world together through live experiences in your area. Through our
platform, MotiveApp and services, we enable people all over the world to create,
discover, share and register for events and activities both public and private. We are
committed to protecting and respecting your privacy. This Privacy Policy (“Policy”) sets
out the basis on which any personal data we collect from you, or that you provide to us,
will be processed by us. Please read the following carefully to understand our views
and practices regarding your personal data and how we will treat it. At MotiveApp we
operate in a realm of trust and transparency. This Privacy Policy seeks to help you
understand how we collect, use, store, and share your information when you visit or use
our applications, including any data you may provide through this app.
Our Privacy Policy explains how MotiveApp collects, uses, and discloses information
about you. When this Privacy Policy uses the term “Organizer” we mean event/activity
creators using the Services to create events/activities for consumers using our Services
(a) to consume information about, or attend, events and gatherings (“Consumers”), or
(b) for any other reason. Organizers, Consumers and third parties using our Services
are all referred to in these Terms collectively as “Users”, “you” or “your”. The
Motiveapp is referred to as “us”, “Our”, “Platform”.
MotiveApp Ltd is a Canadian Corporation with its principal place of business at 200
Cachet Woods Court, Markham ON (“MotiveApp,” “us,” “we” or “our. If you have any
questions or concerns at any time, please do not hesitate to contact us at the address
above or by contacting us at info@themotiveapp.ca.
This Privacy Policy sets forth our policy with respect to information that can be
associated with or which relates to a person and/or could be used to identify a person
(“Personal Data”) that is collected from Users on or through the Services. We take the
privacy of your Personal Data seriously. Because of that, we have created this Privacy
Policy. Please read this Privacy Policy as it includes important information regarding
your Personal Data and other information.
“Non-Personal Data” as used in this Privacy Policy is therefore any information that
does not relate to a person and/or cannot be used to identify a person. When you
interact with the Services, we may collect Non-Personal Data. The limitations and
requirements in this Privacy Policy on our collection, use, disclosure, transfer and
storage/retention of Personal Data do not apply to Non-Personal Data.
advertising networks, and service providers that we use to manage ads on our
and other sites, and other third parties as permitted by law. For more information
about the data that we obtain from these providers, please contact us at
Info@themotiveapp.ca
We may analyze and make inferences from the information we collect.
We collect and use the Personal Data we collect in a manner that is consistent with this
Privacy Policy, and applicable privacy laws. We may use the Personal Data as follows:
Specific Reason:
If you provide Personal Data for a certain purpose, we may use the Personal Data in
connection with the purpose for which it was provided. For instance, if you contact us by
email, we will use the Personal Data you provide to answer your question or resolve
your problem and will respond to the email address from which the contact came.
Access and Use:
If you provide Personal Data in order to obtain access to or use of the Services or any
functionality thereof, we will use your Personal Data to provide you with access to or
use of the Services or functionality and to analyze your use of such Services or
functionality. For instance, if you supply Personal Data relating to your identity or
qualifications to use certain portions of the Services, we will use that information to
make a decision as to granting you access to use such Services and to assess your
ongoing qualification to use such Services.
Internal Business Purposes:
We may use your Personal Data for internal business purposes, including without
limitation, to help us improve the content and functionality of the Services, to better
understand our Users, to improve the Services, to protect against, identify or address
wrongdoing, to enforce our Terms of Service, to manage your account and provide you
with customer service, and to generally manage the Services and our business.
MotiveApp and Organizer Marketing:
We may use your Personal Data for our marketing and advertising purposes, including
(without limitation) by email, SMS marketing, display media, and targeting other devices
(such as tablets, mobile devices and televisions). We do this in order to inform you
about services or events we believe might be of interest to you, develop promotional or
marketing materials and display MotiveApp or event-related content and advertising on
or off the Services that we believe might be of interest to you. We may also do this on
behalf of an Organizer, for example where your prior interactions with an Organizer
suggest you may be interested in a particular type of event. See “Opt Out from
Electronic Communications” below on how to opt out of various MotiveApp marketing
communications.
You may see advertisements for our Services on third party websites, including on
social media platforms. We also provide Organizers with tools to help them display
advertisements for their events on third party websites and social media platforms.
Where you see an advertisement on a third party website or social media platform, this
may be because we or the Organizer engaged the third party or social media platform to
show the advertisement to Users, or to others who have similar attributes to our Users.
In some cases, this involves sharing your email address or other contact details with the
third party or social media platform so that they can identify you as one of our Users, or
identify other individuals with similar attributes to you in order to show them
advertisements for our Services (or for our Organizer’s events). If you no longer want
your Personal Data to be used for these purposes, please contact us
at Info@motiveapp.ca. In the case of an Organizer’s advertising, you may need to
contact the Organizer directly. For more information about how we and Organizers
market on and interact with social media sites.
Organizer Emails:
We allow Organizers to use our email tools to contact Consumers for their current and
past events, so you may receive emails from our system that originate with such
Organizers and that we send on their behalf. If you registered for an event on the
Services, your email address is available to that Organizer. However, Organizers may
also import the email addresses they have from external sources and send
communications through the Services to those email addresses, and we will deliver
those communications to those email addresses on the Organizer’s behalf. The
Organizer and not MotiveApp is responsible for sending these emails. See “Opt Out
from Electronic Communications” below on how to opt out of Organizer-initiated
communications.
Use of Interest-Based Data:
We sometimes make inferences about the type of events or activities you may be
interested in based on information you provide in your MotiveApp profile, events
attended, and your use of the Services. We may use these inferences to help target
advertising or customize recommendations to you, including on behalf of
Organizers. We may do this on an individualized basis, or an aggregated or generalized
basis. For instance, we may determine that users who follow an organizer’s events
collection are more likely to attend future events from that organizer and organizers who
host similar events. We may direct (or assist in directing) content or recommendations
related to that organizer or similar organizers.
Other Purposes:
If we intend to use any Personal Data in any manner that is not consistent with this
Privacy Policy, you will be informed of such anticipated use prior to or at the time the
Personal Data is collected, or we will obtain your consent subsequent to such collection
but prior to such use.
Aggregated Personal Data:
In an ongoing effort to understand and serve our Users better, we often conduct
research on our customer demographics, interests and behavior based on Personal
Data and other information that we have collected. This research is typically conducted
on an aggregate basis only that does not identify you. Once Personal Data is in an
aggregated form, for purposes of this Privacy Policy, it becomes Non-Personal Data.
Background.
We are not in the business of selling your Personal Data. We consider this information
to be a vital part of our relationship with you. Therefore, we will not sell your Personal
Data to third parties, including third party advertisers. Some interpretations of the CCPA
take the position that when a website uses third parties’ cookies or similar technology
for its own analytics or advertising purposes, the website is engaged in a “sale.” There
are certain circumstances in which we may disclose, transfer or share your Personal
Data with certain third parties without further notice to you, as set forth in this Privacy
Policy.
Business Transfers.
As we develop our business, we might sell or buy businesses or assets. In the event of
a corporate sale, merger, reorganization, dissolution or similar event, Personal Data
may be part of the transferred assets. We may also disclose your Personal Data in the
course of due diligence for such an event. You acknowledge and agree that any
successor to or acquirer of MotiveApp (or its assets) will continue to have the right to
use your Personal Data and other information in accordance with the terms of this
Privacy Policy.
Agents, Consultants and Service Providers.
We may share your Personal Data with our contractors and service providers who
process Personal Data on behalf of MotiveApp to perform certain business-related
functions. These companies include our marketing agencies, online advertising
providers, data enhancement and data services providers, database service providers,
backup and disaster recovery service providers, email service providers, payment
processing partners, customer support, tech support, hosting companies and others.
When we engage another company to perform such functions, we may provide them
with information, including Personal Data, in connection with their performance of such
functions.
Organizers.
In addition, when you register for an event, sign up for communications, enter a contest,
or otherwise input your Personal Data (such as through a web form) to communicate
with an Organizer or participate in an Organizer event, that Organizer will receive that
information. For instance, if you input your name and email address into a web form for
an Organizer offer, activity or event, the Organizer will receive that information. The
Organizer may then send you marketing or other communications, which may be
subject to its own, separate privacy policy. Likewise, if you provide your mobile phone
number, you may receive information messages related to the service, event, activity or
information in which you’ve expressed interest.
When you purchase tickets to, register for or donate to an event, transfer an event ticket
or registration to another person, enter a contest, or otherwise input your Personal Data
(such as through a web form), or otherwise communicate with an Organizer, or
participate in or express interest in an Organizer or Organizer event or activity, that
Organizer will receive the information you provide, including your Personal Data, and
where a ticket or registration is transferred, the Personal Data of the transferee as well.
Other third parties that are involved in or on whose behalf an event or activity is
promoted, may receive that Personal Data as well. For example, as to fundraising
pages, we may provide your Personal Data both to the Organizer charity of the
fundraising page and the Organizer of the event to which the fundraising page is linked.
In some instances, an Organizer may appoint a third party, which may or may not be
affiliated with the Organizer, to create an event or fundraising page on its behalf (we call
these third parties (“Third Party Organizers”).
For example, and without limitation, a concert venue (the Organizer, in this case) may
allow third party promoters or production companies (the Third Party Organizers) to
create events that will be hosted at the Organizer’s venue using its MotiveApp account.
In that case, we may provide your Personal Data to the Third Party Organizers on
behalf of the Organizers. The same is true for contests and sweepstakes: we may
provide your Personal Data to both the Organizer promoting the contest or
sweepstakes, and any legal sponsor of the contest or sweepstakes (such as a brand
sponsor).
We are not responsible for the actions of these Organizers, or their Third Party
Organizers (or other downstream recipients of your Personal Data), with respect to your
Personal Data. It is important that you review the applicable policies of the Organizers,
and if applicable and available, their appointed Third Party Organizers, of an event (and
the related fundraising page, if applicable) before providing Personal Data or other
information in connection with that event or related fundraising page. Similarly, if you
are a member of an Organizer’s organization within MotiveApp, your Personal Data will
be available to the Organizer and shared with those Third Party Organizers granted
permission by the Organizer to view all members of the Organizer’s organization.
Facebook, Social Media and Other Third Party Connections.
a. Connecting Your MotiveApp Account to Social Media Services.
You can connect your MotiveApp account to your accounts on third party services like
Facebook, in which case we may collect, use, disclose, transfer and store/retain
information relating to your account with such third party services in accordance with
this Privacy Policy. For example, if you connect with Facebook, we store your Facebook
id, first name, last name, email, location, friends list and profile picture and use them to
connect with your Facebook account to provide certain functionality on the Services, like
recommending events that your Facebook friends are interested in and sharing the
events you are interested in, or attending, with certain groups of people like your
Facebook friends.
b. “Liking” or “Following” MotiveApp on Social Media.
In addition, when you “like” or “follow” us on Facebook, Instagram, Twitter or other
social media sites (to the extent we provide that capability), we may collect some
information from you including your name, email address, and any comments or content
you post relevant to us. We likewise may collect your information if you sign up for one
of our promotions or submit information to us through social media sites.
c. Facebook Plug-Ins and Links on Our Pages.
MotiveApp’s own website may contain links to Facebook as well, such as through the
Facebook “Like” or “Share” button or other social plug-ins. When you interact with these
features and links, your browser will establish a direct link with the Facebook servers,
and Facebook will receive information about your browser and activity, and may link it to
your Facebook user account. For more information about how Facebook uses data,
please see Facebook’s own policies.
d. Additional Facebook Marketing and Connectivity by Organizers.
In addition, if you are a member of Facebook (or another social media platform), and
you provide Personal Data to an Organizer (such as in the ways described in Section
5.5), the Organizer may use that Personal Data to send you advertising and offers
through Facebook (or another social media) platform, including when you are on
Facebook or another social media platform. The Organizer may use tools that we
provide and may also work with third parties to enable this data integration and
advertising. Facebook and other social media platforms may provide a way to opt out of
this type of advertising. Please review their user settings and support pages to learn
more about how they help you to manage privacy and marketing choices.
e. Third party services and integrations.
MotiveApp may provide you with opportunities to contract directly with third parties,
and/or to integrate with third party services or applications, through our platform. In such
instances, we will disclose your Personal Data to other entities in order to fulfill a
request by you, or to provide services you have requested.
Legal Requirements.
We may disclose your Personal Data if required to do so by law in order to (for example)
respond to a subpoena or request from law enforcement, a court or a government
agency (including in response to public authorities to meet national security or law
enforcement requirements), or in the good faith belief that such action is necessary to
(a) comply with a legal obligation, (b) protect or defend our rights, interests or property
or that of third parties, (c) prevent or investigate possible wrongdoing in connection with
the Services, (d) act in urgent circumstances to protect the personal safety of Users of
the Services or the public, or (e) protect against legal liability.
We may store Personal Data itself or such information may be stored by third parties to
whom we have transferred it in accordance with this Privacy Policy. We take what we
believe to be reasonable steps to protect the Personal Data collected via the Services
from loss, misuse, unauthorized use, access, inadvertent disclosure, alteration and
destruction. However, no network, server, database or Internet or email transmission is
ever fully secure or error free. Therefore, you should take special care in deciding what
information you send to us electronically. Please keep this in mind when disclosing any
Personal Data.
We may retain your Personal Data as long as you are registered to use the Services.
You may delete your account by visiting the Profile Page. However, we may retain
Personal Data for an additional period as is permitted or required under applicable laws.
Even if we delete your Personal Data it may persist on backup or archival media for an
additional period of time for legal, tax or regulatory reasons or for legitimate and lawful
business purposes. For sales customers and prospects, we retain your data as long as
we maintain a relationship with you and for a limited period of thereafter as necessary to
meet business and legal requirements.
Technologies.
MotoveApp uses first- and third-party cookies for several reasons. Some cookies are
required for technical reasons in order for our Online Properties to operate, and we refer
to these as “essential” or “strictly necessary” cookies. Other cookies enable us to better
understand your use of our Online Properties, to track and target the interests of our
Users, and to enhance the experience of Users on our Online Properties. Third parties
serve cookies through our Online Properties for advertising, analytics and other
purposes.
Organizers can also use cookies on our Online Property to learn more about your
interests
in their event(s). These practices are described in more detail below.
You have several choices available when it comes to your Personal Data:
a)Your Choices: Account Information
You may update or correct your account information by editing your account settings or
by sending a request to info@themotiveapp.ca
b) You may deactivate your account by editing your account settings. You may
also request deletion of your information. You will also be able to choose what
information others see about you and who may contact you by using the Privacy
Settings section in your Account.
c) Your Choices: Location Information
When you first access the Platform, depending on your device settings, we will collect
information about your location, which we use to make better recommendations for
groups and events in your area, and to improve our Platform. If you do not want us to
collect information about your location, then you can prevent this by taking the following
steps:
(b) Organizer-initiated Communications.
Organizers may use our email tools to send electronic communications to those on their
email subscription lists, including Consumers who have registered for their events on
the Services in the past. Although these electronic communications are sent through our
system, MotiveApp does not determine the content or the recipients of these electronic
communications. Organizers are required to use our email tools only in accordance with
all applicable laws. MotiveApp provides an “Unsubscribe” link on each of these emails,
which allows recipients to “opt out” of electronic communications from the particular
Organizer.
(c) Social Notifications.
If you connect your Facebook account or sign up for other social media integrations
whose product features include social notifications (i.e., updates on what your friends
are doing on the Services), you will receive these social notifications. You can manage
these social notifications by toggling your social settings to private or disconnecting
such integration.
(d) Transactional or Responsive Communications.
Certain electronic communications from MotiveApp are responsive to your requests. For
instance, if you are a Consumer, we must email you your ticket or registration on behalf
of the Organizer when you purchase such ticket or registration. As a further example, if
you email our customer support department, we will return your email. Notwithstanding
any unsubscribe election that you have made, you will still receive these transactional or
responsive emails. You can stop receiving these types of emails only
by info@themotiveapp.ca By electing to stop receiving all electronic communications
from us or through our system, you will no longer receive any updates on events you
have created (including payout issues) or on events you are registered to attend
(including emails with your tickets). We do not recommend that you do this unless you
plan to no longer use the Services, are not currently registered for an event, are not
currently organizing an event, and will have no need to receive further communications
from us or through our system.
If you are visiting the Services from outside North America, please be aware that you
are sending information (including Personal Data) to the United States and Canada or
anywhere our servers are located. That information may then be transferred within
Canada and United States or back out of Canada & United States to other countries
outside of your country of residence, depending on the type of information and how it is
stored by us. These countries may not necessarily have data protection laws as
comprehensive or protective as those in your country of residence; however, our
collection, storage and use of your Personal Data will at all times continue to be
governed by this Privacy Policy.
The Services and our business may change from time to time. As a result, at times it
may be necessary for us to make changes to this Privacy Policy. We reserve the right,
in our sole discretion, to update or modify this Privacy Policy at any time (collectively,
“Modifications”). Modifications to this Privacy Policy will be posted to the Site with a
change to the “Updated” date at the top of this Privacy Policy. In certain circumstances
MotiveApp may, but need not, provide you with additional notice of such Modifications,
such as via email or with in-Service notifications. Modifications will be effective thirty
(30) days following the “Updated” date or such other date as communicated in any other
notice to you.
Please review this policy periodically, and especially before you provide any Personal
Data. This Privacy Policy was updated on the date indicated above. Your continued use
of the Services following the effectiveness of any Modifications to this Privacy Policy
constitutes acceptance of those Modifications. If any Modification to this Privacy Policy
is not acceptable to you, you should cease accessing, browsing and otherwise using the
Services.
If you have a complaint about MotiveApp’s privacy practices you should write to us at:
MotiveApp Ltd, Attn: Privacy Officer, 308, 200 Cachet Wood Court, Markham Ontario
L6C 0Z6, Canada or by email info@themotiveapp.ca.
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Last Updated: June 1, 2024
PRIVACY POLICY
Welcome to Motiveapp! We are an event, activity and social media platform dedicated
to bringing the world together through live experiences in your area. Through our
platform, MotiveApp and services, we enable people all over the world to create,
discover, share and register for events and activities both public and private. We are
committed to protecting and respecting your privacy. This Privacy Policy (“Policy”) sets
out the basis on which any personal data we collect from you, or that you provide to us,
will be processed by us. Please read the following carefully to understand our views
and practices regarding your personal data and how we will treat it. At MotiveApp we
operate in a realm of trust and transparency. This Privacy Policy seeks to help you
understand how we collect, use, store, and share your information when you visit or use
our applications, including any data you may provide through this app.
Our Privacy Policy explains how MotiveApp collects, uses, and discloses information
about you. When this Privacy Policy uses the term “Organizer” we mean event/activity
creators using the Services to create events/activities for consumers using our Services
(a) to consume information about, or attend, events and gatherings (“Consumers”), or
(b) for any other reason. Organizers, Consumers and third parties using our Services
are all referred to in these Terms collectively as “Users”, “you” or “your”. The
Motiveapp is referred to as “us”, “Our”, “Platform”.
MotiveApp Ltd is a Canadian Corporation with its principal place of business at 200
Cachet Woods Court, Markham ON (“MotiveApp,” “us,” “we” or “our. If you have any
questions or concerns at any time, please do not hesitate to contact us at the address
above or by contacting us at info@themotiveapp.ca.
This Privacy Policy sets forth our policy with respect to information that can be
associated with or which relates to a person and/or could be used to identify a person
(“Personal Data”) that is collected from Users on or through the Services. We take the
privacy of your Personal Data seriously. Because of that, we have created this Privacy
Policy. Please read this Privacy Policy as it includes important information regarding
your Personal Data and other information.
“Non-Personal Data” as used in this Privacy Policy is therefore any information that
does not relate to a person and/or cannot be used to identify a person. When you
interact with the Services, we may collect Non-Personal Data. The limitations and
requirements in this Privacy Policy on our collection, use, disclosure, transfer and
storage/retention of Personal Data do not apply to Non-Personal Data.
advertising networks, and service providers that we use to manage ads on our
and other sites, and other third parties as permitted by law. For more information
about the data that we obtain from these providers, please contact us at
Info@themotiveapp.ca
We may analyze and make inferences from the information we collect.
We collect and use the Personal Data we collect in a manner that is consistent with this
Privacy Policy, and applicable privacy laws. We may use the Personal Data as follows:
Specific Reason:
If you provide Personal Data for a certain purpose, we may use the Personal Data in
connection with the purpose for which it was provided. For instance, if you contact us by
email, we will use the Personal Data you provide to answer your question or resolve
your problem and will respond to the email address from which the contact came.
Access and Use:
If you provide Personal Data in order to obtain access to or use of the Services or any
functionality thereof, we will use your Personal Data to provide you with access to or
use of the Services or functionality and to analyze your use of such Services or
functionality. For instance, if you supply Personal Data relating to your identity or
qualifications to use certain portions of the Services, we will use that information to
make a decision as to granting you access to use such Services and to assess your
ongoing qualification to use such Services.
Internal Business Purposes:
We may use your Personal Data for internal business purposes, including without
limitation, to help us improve the content and functionality of the Services, to better
understand our Users, to improve the Services, to protect against, identify or address
wrongdoing, to enforce our Terms of Service, to manage your account and provide you
with customer service, and to generally manage the Services and our business.
MotiveApp and Organizer Marketing:
We may use your Personal Data for our marketing and advertising purposes, including
(without limitation) by email, SMS marketing, display media, and targeting other devices
(such as tablets, mobile devices and televisions). We do this in order to inform you
about services or events we believe might be of interest to you, develop promotional or
marketing materials and display MotiveApp or event-related content and advertising on
or off the Services that we believe might be of interest to you. We may also do this on
behalf of an Organizer, for example where your prior interactions with an Organizer
suggest you may be interested in a particular type of event. See “Opt Out from
Electronic Communications” below on how to opt out of various MotiveApp marketing
communications.
You may see advertisements for our Services on third party websites, including on
social media platforms. We also provide Organizers with tools to help them display
advertisements for their events on third party websites and social media platforms.
Where you see an advertisement on a third party website or social media platform, this
may be because we or the Organizer engaged the third party or social media platform to
show the advertisement to Users, or to others who have similar attributes to our Users.
In some cases, this involves sharing your email address or other contact details with the
third party or social media platform so that they can identify you as one of our Users, or
identify other individuals with similar attributes to you in order to show them
advertisements for our Services (or for our Organizer’s events). If you no longer want
your Personal Data to be used for these purposes, please contact us
at Info@motiveapp.ca. In the case of an Organizer’s advertising, you may need to
contact the Organizer directly. For more information about how we and Organizers
market on and interact with social media sites.
Organizer Emails:
We allow Organizers to use our email tools to contact Consumers for their current and
past events, so you may receive emails from our system that originate with such
Organizers and that we send on their behalf. If you registered for an event on the
Services, your email address is available to that Organizer. However, Organizers may
also import the email addresses they have from external sources and send
communications through the Services to those email addresses, and we will deliver
those communications to those email addresses on the Organizer’s behalf. The
Organizer and not MotiveApp is responsible for sending these emails. See “Opt Out
from Electronic Communications” below on how to opt out of Organizer-initiated
communications.
Use of Interest-Based Data:
We sometimes make inferences about the type of events or activities you may be
interested in based on information you provide in your MotiveApp profile, events
attended, and your use of the Services. We may use these inferences to help target
advertising or customize recommendations to you, including on behalf of
Organizers. We may do this on an individualized basis, or an aggregated or generalized
basis. For instance, we may determine that users who follow an organizer’s events
collection are more likely to attend future events from that organizer and organizers who
host similar events. We may direct (or assist in directing) content or recommendations
related to that organizer or similar organizers.
Other Purposes:
If we intend to use any Personal Data in any manner that is not consistent with this
Privacy Policy, you will be informed of such anticipated use prior to or at the time the
Personal Data is collected, or we will obtain your consent subsequent to such collection
but prior to such use.
Aggregated Personal Data:
In an ongoing effort to understand and serve our Users better, we often conduct
research on our customer demographics, interests and behavior based on Personal
Data and other information that we have collected. This research is typically conducted
on an aggregate basis only that does not identify you. Once Personal Data is in an
aggregated form, for purposes of this Privacy Policy, it becomes Non-Personal Data.
Background.
We are not in the business of selling your Personal Data. We consider this information
to be a vital part of our relationship with you. Therefore, we will not sell your Personal
Data to third parties, including third party advertisers. Some interpretations of the CCPA
take the position that when a website uses third parties’ cookies or similar technology
for its own analytics or advertising purposes, the website is engaged in a “sale.” There
are certain circumstances in which we may disclose, transfer or share your Personal
Data with certain third parties without further notice to you, as set forth in this Privacy
Policy.
Business Transfers.
As we develop our business, we might sell or buy businesses or assets. In the event of
a corporate sale, merger, reorganization, dissolution or similar event, Personal Data
may be part of the transferred assets. We may also disclose your Personal Data in the
course of due diligence for such an event. You acknowledge and agree that any
successor to or acquirer of MotiveApp (or its assets) will continue to have the right to
use your Personal Data and other information in accordance with the terms of this
Privacy Policy.
Agents, Consultants and Service Providers.
We may share your Personal Data with our contractors and service providers who
process Personal Data on behalf of MotiveApp to perform certain business-related
functions. These companies include our marketing agencies, online advertising
providers, data enhancement and data services providers, database service providers,
backup and disaster recovery service providers, email service providers, payment
processing partners, customer support, tech support, hosting companies and others.
When we engage another company to perform such functions, we may provide them
with information, including Personal Data, in connection with their performance of such
functions.
Organizers.
In addition, when you register for an event, sign up for communications, enter a contest,
or otherwise input your Personal Data (such as through a web form) to communicate
with an Organizer or participate in an Organizer event, that Organizer will receive that
information. For instance, if you input your name and email address into a web form for
an Organizer offer, activity or event, the Organizer will receive that information. The
Organizer may then send you marketing or other communications, which may be
subject to its own, separate privacy policy. Likewise, if you provide your mobile phone
number, you may receive information messages related to the service, event, activity or
information in which you’ve expressed interest.
When you purchase tickets to, register for or donate to an event, transfer an event ticket
or registration to another person, enter a contest, or otherwise input your Personal Data
(such as through a web form), or otherwise communicate with an Organizer, or
participate in or express interest in an Organizer or Organizer event or activity, that
Organizer will receive the information you provide, including your Personal Data, and
where a ticket or registration is transferred, the Personal Data of the transferee as well.
Other third parties that are involved in or on whose behalf an event or activity is
promoted, may receive that Personal Data as well. For example, as to fundraising
pages, we may provide your Personal Data both to the Organizer charity of the
fundraising page and the Organizer of the event to which the fundraising page is linked.
In some instances, an Organizer may appoint a third party, which may or may not be
affiliated with the Organizer, to create an event or fundraising page on its behalf (we call
these third parties (“Third Party Organizers”).
For example, and without limitation, a concert venue (the Organizer, in this case) may
allow third party promoters or production companies (the Third Party Organizers) to
create events that will be hosted at the Organizer’s venue using its MotiveApp account.
In that case, we may provide your Personal Data to the Third Party Organizers on
behalf of the Organizers. The same is true for contests and sweepstakes: we may
provide your Personal Data to both the Organizer promoting the contest or
sweepstakes, and any legal sponsor of the contest or sweepstakes (such as a brand
sponsor).
We are not responsible for the actions of these Organizers, or their Third Party
Organizers (or other downstream recipients of your Personal Data), with respect to your
Personal Data. It is important that you review the applicable policies of the Organizers,
and if applicable and available, their appointed Third Party Organizers, of an event (and
the related fundraising page, if applicable) before providing Personal Data or other
information in connection with that event or related fundraising page. Similarly, if you
are a member of an Organizer’s organization within MotiveApp, your Personal Data will
be available to the Organizer and shared with those Third Party Organizers granted
permission by the Organizer to view all members of the Organizer’s organization.
Facebook, Social Media and Other Third Party Connections.
a. Connecting Your MotiveApp Account to Social Media Services.
You can connect your MotiveApp account to your accounts on third party services like
Facebook, in which case we may collect, use, disclose, transfer and store/retain
information relating to your account with such third party services in accordance with
this Privacy Policy. For example, if you connect with Facebook, we store your Facebook
id, first name, last name, email, location, friends list and profile picture and use them to
connect with your Facebook account to provide certain functionality on the Services, like
recommending events that your Facebook friends are interested in and sharing the
events you are interested in, or attending, with certain groups of people like your
Facebook friends.
b. “Liking” or “Following” MotiveApp on Social Media.
In addition, when you “like” or “follow” us on Facebook, Instagram, Twitter or other
social media sites (to the extent we provide that capability), we may collect some
information from you including your name, email address, and any comments or content
you post relevant to us. We likewise may collect your information if you sign up for one
of our promotions or submit information to us through social media sites.
c. Facebook Plug-Ins and Links on Our Pages.
MotiveApp’s own website may contain links to Facebook as well, such as through the
Facebook “Like” or “Share” button or other social plug-ins. When you interact with these
features and links, your browser will establish a direct link with the Facebook servers,
and Facebook will receive information about your browser and activity, and may link it to
your Facebook user account. For more information about how Facebook uses data,
please see Facebook’s own policies.
d. Additional Facebook Marketing and Connectivity by Organizers.
In addition, if you are a member of Facebook (or another social media platform), and
you provide Personal Data to an Organizer (such as in the ways described in Section
5.5), the Organizer may use that Personal Data to send you advertising and offers
through Facebook (or another social media) platform, including when you are on
Facebook or another social media platform. The Organizer may use tools that we
provide and may also work with third parties to enable this data integration and
advertising. Facebook and other social media platforms may provide a way to opt out of
this type of advertising. Please review their user settings and support pages to learn
more about how they help you to manage privacy and marketing choices.
e. Third party services and integrations.
MotiveApp may provide you with opportunities to contract directly with third parties,
and/or to integrate with third party services or applications, through our platform. In such
instances, we will disclose your Personal Data to other entities in order to fulfill a
request by you, or to provide services you have requested.
Legal Requirements.
We may disclose your Personal Data if required to do so by law in order to (for example)
respond to a subpoena or request from law enforcement, a court or a government
agency (including in response to public authorities to meet national security or law
enforcement requirements), or in the good faith belief that such action is necessary to
(a) comply with a legal obligation, (b) protect or defend our rights, interests or property
or that of third parties, (c) prevent or investigate possible wrongdoing in connection with
the Services, (d) act in urgent circumstances to protect the personal safety of Users of
the Services or the public, or (e) protect against legal liability.
We may store Personal Data itself or such information may be stored by third parties to
whom we have transferred it in accordance with this Privacy Policy. We take what we
believe to be reasonable steps to protect the Personal Data collected via the Services
from loss, misuse, unauthorized use, access, inadvertent disclosure, alteration and
destruction. However, no network, server, database or Internet or email transmission is
ever fully secure or error free. Therefore, you should take special care in deciding what
information you send to us electronically. Please keep this in mind when disclosing any
Personal Data.
We may retain your Personal Data as long as you are registered to use the Services.
You may delete your account by visiting the Profile Page. However, we may retain
Personal Data for an additional period as is permitted or required under applicable laws.
Even if we delete your Personal Data it may persist on backup or archival media for an
additional period of time for legal, tax or regulatory reasons or for legitimate and lawful
business purposes. For sales customers and prospects, we retain your data as long as
we maintain a relationship with you and for a limited period of thereafter as necessary to
meet business and legal requirements.
Technologies.
MotoveApp uses first- and third-party cookies for several reasons. Some cookies are
required for technical reasons in order for our Online Properties to operate, and we refer
to these as “essential” or “strictly necessary” cookies. Other cookies enable us to better
understand your use of our Online Properties, to track and target the interests of our
Users, and to enhance the experience of Users on our Online Properties. Third parties
serve cookies through our Online Properties for advertising, analytics and other
purposes.
Organizers can also use cookies on our Online Property to learn more about your
interests
in their event(s). These practices are described in more detail below.
You have several choices available when it comes to your Personal Data:
a)Your Choices: Account Information
You may update or correct your account information by editing your account settings or
by sending a request to info@themotiveapp.ca
b) You may deactivate your account by editing your account settings. You may
also request deletion of your information. You will also be able to choose what
information others see about you and who may contact you by using the Privacy
Settings section in your Account.
c) Your Choices: Location Information
When you first access the Platform, depending on your device settings, we will collect
information about your location, which we use to make better recommendations for
groups and events in your area, and to improve our Platform. If you do not want us to
collect information about your location, then you can prevent this by taking the following
steps:
(b) Organizer-initiated Communications.
Organizers may use our email tools to send electronic communications to those on their
email subscription lists, including Consumers who have registered for their events on
the Services in the past. Although these electronic communications are sent through our
system, MotiveApp does not determine the content or the recipients of these electronic
communications. Organizers are required to use our email tools only in accordance with
all applicable laws. MotiveApp provides an “Unsubscribe” link on each of these emails,
which allows recipients to “opt out” of electronic communications from the particular
Organizer.
(c) Social Notifications.
If you connect your Facebook account or sign up for other social media integrations
whose product features include social notifications (i.e., updates on what your friends
are doing on the Services), you will receive these social notifications. You can manage
these social notifications by toggling your social settings to private or disconnecting
such integration.
(d) Transactional or Responsive Communications.
Certain electronic communications from MotiveApp are responsive to your requests. For
instance, if you are a Consumer, we must email you your ticket or registration on behalf
of the Organizer when you purchase such ticket or registration. As a further example, if
you email our customer support department, we will return your email. Notwithstanding
any unsubscribe election that you have made, you will still receive these transactional or
responsive emails. You can stop receiving these types of emails only
by info@themotiveapp.ca By electing to stop receiving all electronic communications
from us or through our system, you will no longer receive any updates on events you
have created (including payout issues) or on events you are registered to attend
(including emails with your tickets). We do not recommend that you do this unless you
plan to no longer use the Services, are not currently registered for an event, are not
currently organizing an event, and will have no need to receive further communications
from us or through our system.
If you are visiting the Services from outside North America, please be aware that you
are sending information (including Personal Data) to the United States and Canada or
anywhere our servers are located. That information may then be transferred within
Canada and United States or back out of Canada & United States to other countries
outside of your country of residence, depending on the type of information and how it is
stored by us. These countries may not necessarily have data protection laws as
comprehensive or protective as those in your country of residence; however, our
collection, storage and use of your Personal Data will at all times continue to be
governed by this Privacy Policy.
The Services and our business may change from time to time. As a result, at times it
may be necessary for us to make changes to this Privacy Policy. We reserve the right,
in our sole discretion, to update or modify this Privacy Policy at any time (collectively,
“Modifications”). Modifications to this Privacy Policy will be posted to the Site with a
change to the “Updated” date at the top of this Privacy Policy. In certain circumstances
MotiveApp may, but need not, provide you with additional notice of such Modifications,
such as via email or with in-Service notifications. Modifications will be effective thirty
(30) days following the “Updated” date or such other date as communicated in any other
notice to you.
Please review this policy periodically, and especially before you provide any Personal
Data. This Privacy Policy was updated on the date indicated above. Your continued use
of the Services following the effectiveness of any Modifications to this Privacy Policy
constitutes acceptance of those Modifications. If any Modification to this Privacy Policy
is not acceptable to you, you should cease accessing, browsing and otherwise using the
Services.
If you have a complaint about MotiveApp’s privacy practices you should write to us at:
MotiveApp Ltd, Attn: Privacy Officer, 308, 200 Cachet Wood Court, Markham Ontario
L6C 0Z6, Canada or by email info@themotiveapp.ca.
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Last Updated: June 1, 2024
PRIVACY POLICY
Welcome to Motiveapp! We are an event, activity and social media platform dedicated
to bringing the world together through live experiences in your area. Through our
platform, MotiveApp and services, we enable people all over the world to create,
discover, share and register for events and activities both public and private. We are
committed to protecting and respecting your privacy. This Privacy Policy (“Policy”) sets
out the basis on which any personal data we collect from you, or that you provide to us,
will be processed by us. Please read the following carefully to understand our views
and practices regarding your personal data and how we will treat it. At MotiveApp we
operate in a realm of trust and transparency. This Privacy Policy seeks to help you
understand how we collect, use, store, and share your information when you visit or use
our applications, including any data you may provide through this app.
Our Privacy Policy explains how MotiveApp collects, uses, and discloses information
about you. When this Privacy Policy uses the term “Organizer” we mean event/activity
creators using the Services to create events/activities for consumers using our Services
(a) to consume information about, or attend, events and gatherings (“Consumers”), or
(b) for any other reason. Organizers, Consumers and third parties using our Services
are all referred to in these Terms collectively as “Users”, “you” or “your”. The
Motiveapp is referred to as “us”, “Our”, “Platform”.
MotiveApp Ltd is a Canadian Corporation with its principal place of business at 200
Cachet Woods Court, Markham ON (“MotiveApp,” “us,” “we” or “our. If you have any
questions or concerns at any time, please do not hesitate to contact us at the address
above or by contacting us at info@themotiveapp.ca.
This Privacy Policy sets forth our policy with respect to information that can be
associated with or which relates to a person and/or could be used to identify a person
(“Personal Data”) that is collected from Users on or through the Services. We take the
privacy of your Personal Data seriously. Because of that, we have created this Privacy
Policy. Please read this Privacy Policy as it includes important information regarding
your Personal Data and other information.
“Non-Personal Data” as used in this Privacy Policy is therefore any information that
does not relate to a person and/or cannot be used to identify a person. When you
interact with the Services, we may collect Non-Personal Data. The limitations and
requirements in this Privacy Policy on our collection, use, disclosure, transfer and
storage/retention of Personal Data do not apply to Non-Personal Data.
advertising networks, and service providers that we use to manage ads on our
and other sites, and other third parties as permitted by law. For more information
about the data that we obtain from these providers, please contact us at
Info@themotiveapp.ca
We may analyze and make inferences from the information we collect.
We collect and use the Personal Data we collect in a manner that is consistent with this
Privacy Policy, and applicable privacy laws. We may use the Personal Data as follows:
Specific Reason:
If you provide Personal Data for a certain purpose, we may use the Personal Data in
connection with the purpose for which it was provided. For instance, if you contact us by
email, we will use the Personal Data you provide to answer your question or resolve
your problem and will respond to the email address from which the contact came.
Access and Use:
If you provide Personal Data in order to obtain access to or use of the Services or any
functionality thereof, we will use your Personal Data to provide you with access to or
use of the Services or functionality and to analyze your use of such Services or
functionality. For instance, if you supply Personal Data relating to your identity or
qualifications to use certain portions of the Services, we will use that information to
make a decision as to granting you access to use such Services and to assess your
ongoing qualification to use such Services.
Internal Business Purposes:
We may use your Personal Data for internal business purposes, including without
limitation, to help us improve the content and functionality of the Services, to better
understand our Users, to improve the Services, to protect against, identify or address
wrongdoing, to enforce our Terms of Service, to manage your account and provide you
with customer service, and to generally manage the Services and our business.
MotiveApp and Organizer Marketing:
We may use your Personal Data for our marketing and advertising purposes, including
(without limitation) by email, SMS marketing, display media, and targeting other devices
(such as tablets, mobile devices and televisions). We do this in order to inform you
about services or events we believe might be of interest to you, develop promotional or
marketing materials and display MotiveApp or event-related content and advertising on
or off the Services that we believe might be of interest to you. We may also do this on
behalf of an Organizer, for example where your prior interactions with an Organizer
suggest you may be interested in a particular type of event. See “Opt Out from
Electronic Communications” below on how to opt out of various MotiveApp marketing
communications.
You may see advertisements for our Services on third party websites, including on
social media platforms. We also provide Organizers with tools to help them display
advertisements for their events on third party websites and social media platforms.
Where you see an advertisement on a third party website or social media platform, this
may be because we or the Organizer engaged the third party or social media platform to
show the advertisement to Users, or to others who have similar attributes to our Users.
In some cases, this involves sharing your email address or other contact details with the
third party or social media platform so that they can identify you as one of our Users, or
identify other individuals with similar attributes to you in order to show them
advertisements for our Services (or for our Organizer’s events). If you no longer want
your Personal Data to be used for these purposes, please contact us
at Info@motiveapp.ca. In the case of an Organizer’s advertising, you may need to
contact the Organizer directly. For more information about how we and Organizers
market on and interact with social media sites.
Organizer Emails:
We allow Organizers to use our email tools to contact Consumers for their current and
past events, so you may receive emails from our system that originate with such
Organizers and that we send on their behalf. If you registered for an event on the
Services, your email address is available to that Organizer. However, Organizers may
also import the email addresses they have from external sources and send
communications through the Services to those email addresses, and we will deliver
those communications to those email addresses on the Organizer’s behalf. The
Organizer and not MotiveApp is responsible for sending these emails. See “Opt Out
from Electronic Communications” below on how to opt out of Organizer-initiated
communications.
Use of Interest-Based Data:
We sometimes make inferences about the type of events or activities you may be
interested in based on information you provide in your MotiveApp profile, events
attended, and your use of the Services. We may use these inferences to help target
advertising or customize recommendations to you, including on behalf of
Organizers. We may do this on an individualized basis, or an aggregated or generalized
basis. For instance, we may determine that users who follow an organizer’s events
collection are more likely to attend future events from that organizer and organizers who
host similar events. We may direct (or assist in directing) content or recommendations
related to that organizer or similar organizers.
Other Purposes:
If we intend to use any Personal Data in any manner that is not consistent with this
Privacy Policy, you will be informed of such anticipated use prior to or at the time the
Personal Data is collected, or we will obtain your consent subsequent to such collection
but prior to such use.
Aggregated Personal Data:
In an ongoing effort to understand and serve our Users better, we often conduct
research on our customer demographics, interests and behavior based on Personal
Data and other information that we have collected. This research is typically conducted
on an aggregate basis only that does not identify you. Once Personal Data is in an
aggregated form, for purposes of this Privacy Policy, it becomes Non-Personal Data.
Background.
We are not in the business of selling your Personal Data. We consider this information
to be a vital part of our relationship with you. Therefore, we will not sell your Personal
Data to third parties, including third party advertisers. Some interpretations of the CCPA
take the position that when a website uses third parties’ cookies or similar technology
for its own analytics or advertising purposes, the website is engaged in a “sale.” There
are certain circumstances in which we may disclose, transfer or share your Personal
Data with certain third parties without further notice to you, as set forth in this Privacy
Policy.
Business Transfers.
As we develop our business, we might sell or buy businesses or assets. In the event of
a corporate sale, merger, reorganization, dissolution or similar event, Personal Data
may be part of the transferred assets. We may also disclose your Personal Data in the
course of due diligence for such an event. You acknowledge and agree that any
successor to or acquirer of MotiveApp (or its assets) will continue to have the right to
use your Personal Data and other information in accordance with the terms of this
Privacy Policy.
Agents, Consultants and Service Providers.
We may share your Personal Data with our contractors and service providers who
process Personal Data on behalf of MotiveApp to perform certain business-related
functions. These companies include our marketing agencies, online advertising
providers, data enhancement and data services providers, database service providers,
backup and disaster recovery service providers, email service providers, payment
processing partners, customer support, tech support, hosting companies and others.
When we engage another company to perform such functions, we may provide them
with information, including Personal Data, in connection with their performance of such
functions.
Organizers.
In addition, when you register for an event, sign up for communications, enter a contest,
or otherwise input your Personal Data (such as through a web form) to communicate
with an Organizer or participate in an Organizer event, that Organizer will receive that
information. For instance, if you input your name and email address into a web form for
an Organizer offer, activity or event, the Organizer will receive that information. The
Organizer may then send you marketing or other communications, which may be
subject to its own, separate privacy policy. Likewise, if you provide your mobile phone
number, you may receive information messages related to the service, event, activity or
information in which you’ve expressed interest.
When you purchase tickets to, register for or donate to an event, transfer an event ticket
or registration to another person, enter a contest, or otherwise input your Personal Data
(such as through a web form), or otherwise communicate with an Organizer, or
participate in or express interest in an Organizer or Organizer event or activity, that
Organizer will receive the information you provide, including your Personal Data, and
where a ticket or registration is transferred, the Personal Data of the transferee as well.
Other third parties that are involved in or on whose behalf an event or activity is
promoted, may receive that Personal Data as well. For example, as to fundraising
pages, we may provide your Personal Data both to the Organizer charity of the
fundraising page and the Organizer of the event to which the fundraising page is linked.
In some instances, an Organizer may appoint a third party, which may or may not be
affiliated with the Organizer, to create an event or fundraising page on its behalf (we call
these third parties (“Third Party Organizers”).
For example, and without limitation, a concert venue (the Organizer, in this case) may
allow third party promoters or production companies (the Third Party Organizers) to
create events that will be hosted at the Organizer’s venue using its MotiveApp account.
In that case, we may provide your Personal Data to the Third Party Organizers on
behalf of the Organizers. The same is true for contests and sweepstakes: we may
provide your Personal Data to both the Organizer promoting the contest or
sweepstakes, and any legal sponsor of the contest or sweepstakes (such as a brand
sponsor).
We are not responsible for the actions of these Organizers, or their Third Party
Organizers (or other downstream recipients of your Personal Data), with respect to your
Personal Data. It is important that you review the applicable policies of the Organizers,
and if applicable and available, their appointed Third Party Organizers, of an event (and
the related fundraising page, if applicable) before providing Personal Data or other
information in connection with that event or related fundraising page. Similarly, if you
are a member of an Organizer’s organization within MotiveApp, your Personal Data will
be available to the Organizer and shared with those Third Party Organizers granted
permission by the Organizer to view all members of the Organizer’s organization.
Facebook, Social Media and Other Third Party Connections.
a. Connecting Your MotiveApp Account to Social Media Services.
You can connect your MotiveApp account to your accounts on third party services like
Facebook, in which case we may collect, use, disclose, transfer and store/retain
information relating to your account with such third party services in accordance with
this Privacy Policy. For example, if you connect with Facebook, we store your Facebook
id, first name, last name, email, location, friends list and profile picture and use them to
connect with your Facebook account to provide certain functionality on the Services, like
recommending events that your Facebook friends are interested in and sharing the
events you are interested in, or attending, with certain groups of people like your
Facebook friends.
b. “Liking” or “Following” MotiveApp on Social Media.
In addition, when you “like” or “follow” us on Facebook, Instagram, Twitter or other
social media sites (to the extent we provide that capability), we may collect some
information from you including your name, email address, and any comments or content
you post relevant to us. We likewise may collect your information if you sign up for one
of our promotions or submit information to us through social media sites.
c. Facebook Plug-Ins and Links on Our Pages.
MotiveApp’s own website may contain links to Facebook as well, such as through the
Facebook “Like” or “Share” button or other social plug-ins. When you interact with these
features and links, your browser will establish a direct link with the Facebook servers,
and Facebook will receive information about your browser and activity, and may link it to
your Facebook user account. For more information about how Facebook uses data,
please see Facebook’s own policies.
d. Additional Facebook Marketing and Connectivity by Organizers.
In addition, if you are a member of Facebook (or another social media platform), and
you provide Personal Data to an Organizer (such as in the ways described in Section
5.5), the Organizer may use that Personal Data to send you advertising and offers
through Facebook (or another social media) platform, including when you are on
Facebook or another social media platform. The Organizer may use tools that we
provide and may also work with third parties to enable this data integration and
advertising. Facebook and other social media platforms may provide a way to opt out of
this type of advertising. Please review their user settings and support pages to learn
more about how they help you to manage privacy and marketing choices.
e. Third party services and integrations.
MotiveApp may provide you with opportunities to contract directly with third parties,
and/or to integrate with third party services or applications, through our platform. In such
instances, we will disclose your Personal Data to other entities in order to fulfill a
request by you, or to provide services you have requested.
Legal Requirements.
We may disclose your Personal Data if required to do so by law in order to (for example)
respond to a subpoena or request from law enforcement, a court or a government
agency (including in response to public authorities to meet national security or law
enforcement requirements), or in the good faith belief that such action is necessary to
(a) comply with a legal obligation, (b) protect or defend our rights, interests or property
or that of third parties, (c) prevent or investigate possible wrongdoing in connection with
the Services, (d) act in urgent circumstances to protect the personal safety of Users of
the Services or the public, or (e) protect against legal liability.
We may store Personal Data itself or such information may be stored by third parties to
whom we have transferred it in accordance with this Privacy Policy. We take what we
believe to be reasonable steps to protect the Personal Data collected via the Services
from loss, misuse, unauthorized use, access, inadvertent disclosure, alteration and
destruction. However, no network, server, database or Internet or email transmission is
ever fully secure or error free. Therefore, you should take special care in deciding what
information you send to us electronically. Please keep this in mind when disclosing any
Personal Data.
We may retain your Personal Data as long as you are registered to use the Services.
You may delete your account by visiting the Profile Page. However, we may retain
Personal Data for an additional period as is permitted or required under applicable laws.
Even if we delete your Personal Data it may persist on backup or archival media for an
additional period of time for legal, tax or regulatory reasons or for legitimate and lawful
business purposes. For sales customers and prospects, we retain your data as long as
we maintain a relationship with you and for a limited period of thereafter as necessary to
meet business and legal requirements.
Technologies.
MotoveApp uses first- and third-party cookies for several reasons. Some cookies are
required for technical reasons in order for our Online Properties to operate, and we refer
to these as “essential” or “strictly necessary” cookies. Other cookies enable us to better
understand your use of our Online Properties, to track and target the interests of our
Users, and to enhance the experience of Users on our Online Properties. Third parties
serve cookies through our Online Properties for advertising, analytics and other
purposes.
Organizers can also use cookies on our Online Property to learn more about your
interests
in their event(s). These practices are described in more detail below.
You have several choices available when it comes to your Personal Data:
a)Your Choices: Account Information
You may update or correct your account information by editing your account settings or
by sending a request to info@themotiveapp.ca
b) You may deactivate your account by editing your account settings. You may
also request deletion of your information. You will also be able to choose what
information others see about you and who may contact you by using the Privacy
Settings section in your Account.
c) Your Choices: Location Information
When you first access the Platform, depending on your device settings, we will collect
information about your location, which we use to make better recommendations for
groups and events in your area, and to improve our Platform. If you do not want us to
collect information about your location, then you can prevent this by taking the following
steps:
(b) Organizer-initiated Communications.
Organizers may use our email tools to send electronic communications to those on their
email subscription lists, including Consumers who have registered for their events on
the Services in the past. Although these electronic communications are sent through our
system, MotiveApp does not determine the content or the recipients of these electronic
communications. Organizers are required to use our email tools only in accordance with
all applicable laws. MotiveApp provides an “Unsubscribe” link on each of these emails,
which allows recipients to “opt out” of electronic communications from the particular
Organizer.
(c) Social Notifications.
If you connect your Facebook account or sign up for other social media integrations
whose product features include social notifications (i.e., updates on what your friends
are doing on the Services), you will receive these social notifications. You can manage
these social notifications by toggling your social settings to private or disconnecting
such integration.
(d) Transactional or Responsive Communications.
Certain electronic communications from MotiveApp are responsive to your requests. For
instance, if you are a Consumer, we must email you your ticket or registration on behalf
of the Organizer when you purchase such ticket or registration. As a further example, if
you email our customer support department, we will return your email. Notwithstanding
any unsubscribe election that you have made, you will still receive these transactional or
responsive emails. You can stop receiving these types of emails only
by info@themotiveapp.ca By electing to stop receiving all electronic communications
from us or through our system, you will no longer receive any updates on events you
have created (including payout issues) or on events you are registered to attend
(including emails with your tickets). We do not recommend that you do this unless you
plan to no longer use the Services, are not currently registered for an event, are not
currently organizing an event, and will have no need to receive further communications
from us or through our system.
If you are visiting the Services from outside North America, please be aware that you
are sending information (including Personal Data) to the United States and Canada or
anywhere our servers are located. That information may then be transferred within
Canada and United States or back out of Canada & United States to other countries
outside of your country of residence, depending on the type of information and how it is
stored by us. These countries may not necessarily have data protection laws as
comprehensive or protective as those in your country of residence; however, our
collection, storage and use of your Personal Data will at all times continue to be
governed by this Privacy Policy.
The Services and our business may change from time to time. As a result, at times it
may be necessary for us to make changes to this Privacy Policy. We reserve the right,
in our sole discretion, to update or modify this Privacy Policy at any time (collectively,
“Modifications”). Modifications to this Privacy Policy will be posted to the Site with a
change to the “Updated” date at the top of this Privacy Policy. In certain circumstances
MotiveApp may, but need not, provide you with additional notice of such Modifications,
such as via email or with in-Service notifications. Modifications will be effective thirty
(30) days following the “Updated” date or such other date as communicated in any other
notice to you.
Please review this policy periodically, and especially before you provide any Personal
Data. This Privacy Policy was updated on the date indicated above. Your continued use
of the Services following the effectiveness of any Modifications to this Privacy Policy
constitutes acceptance of those Modifications. If any Modification to this Privacy Policy
is not acceptable to you, you should cease accessing, browsing and otherwise using the
Services.
If you have a complaint about MotiveApp’s privacy practices you should write to us at:
MotiveApp Ltd, Attn: Privacy Officer, 308, 200 Cachet Wood Court, Markham Ontario
L6C 0Z6, Canada or by email info@themotiveapp.ca.
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Last Updated: June 1, 2024
PRIVACY POLICY
Welcome to Motiveapp! We are an event, activity and social media platform dedicated
to bringing the world together through live experiences in your area. Through our
platform, MotiveApp and services, we enable people all over the world to create,
discover, share and register for events and activities both public and private. We are
committed to protecting and respecting your privacy. This Privacy Policy (“Policy”) sets
out the basis on which any personal data we collect from you, or that you provide to us,
will be processed by us. Please read the following carefully to understand our views
and practices regarding your personal data and how we will treat it. At MotiveApp we
operate in a realm of trust and transparency. This Privacy Policy seeks to help you
understand how we collect, use, store, and share your information when you visit or use
our applications, including any data you may provide through this app.
Our Privacy Policy explains how MotiveApp collects, uses, and discloses information
about you. When this Privacy Policy uses the term “Organizer” we mean event/activity
creators using the Services to create events/activities for consumers using our Services
(a) to consume information about, or attend, events and gatherings (“Consumers”), or
(b) for any other reason. Organizers, Consumers and third parties using our Services
are all referred to in these Terms collectively as “Users”, “you” or “your”. The
Motiveapp is referred to as “us”, “Our”, “Platform”.
MotiveApp Ltd is a Canadian Corporation with its principal place of business at 200
Cachet Woods Court, Markham ON (“MotiveApp,” “us,” “we” or “our. If you have any
questions or concerns at any time, please do not hesitate to contact us at the address
above or by contacting us at info@themotiveapp.ca.
This Privacy Policy sets forth our policy with respect to information that can be
associated with or which relates to a person and/or could be used to identify a person
(“Personal Data”) that is collected from Users on or through the Services. We take the
privacy of your Personal Data seriously. Because of that, we have created this Privacy
Policy. Please read this Privacy Policy as it includes important information regarding
your Personal Data and other information.
“Non-Personal Data” as used in this Privacy Policy is therefore any information that
does not relate to a person and/or cannot be used to identify a person. When you
interact with the Services, we may collect Non-Personal Data. The limitations and
requirements in this Privacy Policy on our collection, use, disclosure, transfer and
storage/retention of Personal Data do not apply to Non-Personal Data.
advertising networks, and service providers that we use to manage ads on our
and other sites, and other third parties as permitted by law. For more information
about the data that we obtain from these providers, please contact us at
Info@themotiveapp.ca
We may analyze and make inferences from the information we collect.
We collect and use the Personal Data we collect in a manner that is consistent with this
Privacy Policy, and applicable privacy laws. We may use the Personal Data as follows:
Specific Reason:
If you provide Personal Data for a certain purpose, we may use the Personal Data in
connection with the purpose for which it was provided. For instance, if you contact us by
email, we will use the Personal Data you provide to answer your question or resolve
your problem and will respond to the email address from which the contact came.
Access and Use:
If you provide Personal Data in order to obtain access to or use of the Services or any
functionality thereof, we will use your Personal Data to provide you with access to or
use of the Services or functionality and to analyze your use of such Services or
functionality. For instance, if you supply Personal Data relating to your identity or
qualifications to use certain portions of the Services, we will use that information to
make a decision as to granting you access to use such Services and to assess your
ongoing qualification to use such Services.
Internal Business Purposes:
We may use your Personal Data for internal business purposes, including without
limitation, to help us improve the content and functionality of the Services, to better
understand our Users, to improve the Services, to protect against, identify or address
wrongdoing, to enforce our Terms of Service, to manage your account and provide you
with customer service, and to generally manage the Services and our business.
MotiveApp and Organizer Marketing:
We may use your Personal Data for our marketing and advertising purposes, including
(without limitation) by email, SMS marketing, display media, and targeting other devices
(such as tablets, mobile devices and televisions). We do this in order to inform you
about services or events we believe might be of interest to you, develop promotional or
marketing materials and display MotiveApp or event-related content and advertising on
or off the Services that we believe might be of interest to you. We may also do this on
behalf of an Organizer, for example where your prior interactions with an Organizer
suggest you may be interested in a particular type of event. See “Opt Out from
Electronic Communications” below on how to opt out of various MotiveApp marketing
communications.
You may see advertisements for our Services on third party websites, including on
social media platforms. We also provide Organizers with tools to help them display
advertisements for their events on third party websites and social media platforms.
Where you see an advertisement on a third party website or social media platform, this
may be because we or the Organizer engaged the third party or social media platform to
show the advertisement to Users, or to others who have similar attributes to our Users.
In some cases, this involves sharing your email address or other contact details with the
third party or social media platform so that they can identify you as one of our Users, or
identify other individuals with similar attributes to you in order to show them
advertisements for our Services (or for our Organizer’s events). If you no longer want
your Personal Data to be used for these purposes, please contact us
at Info@motiveapp.ca. In the case of an Organizer’s advertising, you may need to
contact the Organizer directly. For more information about how we and Organizers
market on and interact with social media sites.
Organizer Emails:
We allow Organizers to use our email tools to contact Consumers for their current and
past events, so you may receive emails from our system that originate with such
Organizers and that we send on their behalf. If you registered for an event on the
Services, your email address is available to that Organizer. However, Organizers may
also import the email addresses they have from external sources and send
communications through the Services to those email addresses, and we will deliver
those communications to those email addresses on the Organizer’s behalf. The
Organizer and not MotiveApp is responsible for sending these emails. See “Opt Out
from Electronic Communications” below on how to opt out of Organizer-initiated
communications.
Use of Interest-Based Data:
We sometimes make inferences about the type of events or activities you may be
interested in based on information you provide in your MotiveApp profile, events
attended, and your use of the Services. We may use these inferences to help target
advertising or customize recommendations to you, including on behalf of
Organizers. We may do this on an individualized basis, or an aggregated or generalized
basis. For instance, we may determine that users who follow an organizer’s events
collection are more likely to attend future events from that organizer and organizers who
host similar events. We may direct (or assist in directing) content or recommendations
related to that organizer or similar organizers.
Other Purposes:
If we intend to use any Personal Data in any manner that is not consistent with this
Privacy Policy, you will be informed of such anticipated use prior to or at the time the
Personal Data is collected, or we will obtain your consent subsequent to such collection
but prior to such use.
Aggregated Personal Data:
In an ongoing effort to understand and serve our Users better, we often conduct
research on our customer demographics, interests and behavior based on Personal
Data and other information that we have collected. This research is typically conducted
on an aggregate basis only that does not identify you. Once Personal Data is in an
aggregated form, for purposes of this Privacy Policy, it becomes Non-Personal Data.
Background.
We are not in the business of selling your Personal Data. We consider this information
to be a vital part of our relationship with you. Therefore, we will not sell your Personal
Data to third parties, including third party advertisers. Some interpretations of the CCPA
take the position that when a website uses third parties’ cookies or similar technology
for its own analytics or advertising purposes, the website is engaged in a “sale.” There
are certain circumstances in which we may disclose, transfer or share your Personal
Data with certain third parties without further notice to you, as set forth in this Privacy
Policy.
Business Transfers.
As we develop our business, we might sell or buy businesses or assets. In the event of
a corporate sale, merger, reorganization, dissolution or similar event, Personal Data
may be part of the transferred assets. We may also disclose your Personal Data in the
course of due diligence for such an event. You acknowledge and agree that any
successor to or acquirer of MotiveApp (or its assets) will continue to have the right to
use your Personal Data and other information in accordance with the terms of this
Privacy Policy.
Agents, Consultants and Service Providers.
We may share your Personal Data with our contractors and service providers who
process Personal Data on behalf of MotiveApp to perform certain business-related
functions. These companies include our marketing agencies, online advertising
providers, data enhancement and data services providers, database service providers,
backup and disaster recovery service providers, email service providers, payment
processing partners, customer support, tech support, hosting companies and others.
When we engage another company to perform such functions, we may provide them
with information, including Personal Data, in connection with their performance of such
functions.
Organizers.
In addition, when you register for an event, sign up for communications, enter a contest,
or otherwise input your Personal Data (such as through a web form) to communicate
with an Organizer or participate in an Organizer event, that Organizer will receive that
information. For instance, if you input your name and email address into a web form for
an Organizer offer, activity or event, the Organizer will receive that information. The
Organizer may then send you marketing or other communications, which may be
subject to its own, separate privacy policy. Likewise, if you provide your mobile phone
number, you may receive information messages related to the service, event, activity or
information in which you’ve expressed interest.
When you purchase tickets to, register for or donate to an event, transfer an event ticket
or registration to another person, enter a contest, or otherwise input your Personal Data
(such as through a web form), or otherwise communicate with an Organizer, or
participate in or express interest in an Organizer or Organizer event or activity, that
Organizer will receive the information you provide, including your Personal Data, and
where a ticket or registration is transferred, the Personal Data of the transferee as well.
Other third parties that are involved in or on whose behalf an event or activity is
promoted, may receive that Personal Data as well. For example, as to fundraising
pages, we may provide your Personal Data both to the Organizer charity of the
fundraising page and the Organizer of the event to which the fundraising page is linked.
In some instances, an Organizer may appoint a third party, which may or may not be
affiliated with the Organizer, to create an event or fundraising page on its behalf (we call
these third parties (“Third Party Organizers”).
For example, and without limitation, a concert venue (the Organizer, in this case) may
allow third party promoters or production companies (the Third Party Organizers) to
create events that will be hosted at the Organizer’s venue using its MotiveApp account.
In that case, we may provide your Personal Data to the Third Party Organizers on
behalf of the Organizers. The same is true for contests and sweepstakes: we may
provide your Personal Data to both the Organizer promoting the contest or
sweepstakes, and any legal sponsor of the contest or sweepstakes (such as a brand
sponsor).
We are not responsible for the actions of these Organizers, or their Third Party
Organizers (or other downstream recipients of your Personal Data), with respect to your
Personal Data. It is important that you review the applicable policies of the Organizers,
and if applicable and available, their appointed Third Party Organizers, of an event (and
the related fundraising page, if applicable) before providing Personal Data or other
information in connection with that event or related fundraising page. Similarly, if you
are a member of an Organizer’s organization within MotiveApp, your Personal Data will
be available to the Organizer and shared with those Third Party Organizers granted
permission by the Organizer to view all members of the Organizer’s organization.
Facebook, Social Media and Other Third Party Connections.
a. Connecting Your MotiveApp Account to Social Media Services.
You can connect your MotiveApp account to your accounts on third party services like
Facebook, in which case we may collect, use, disclose, transfer and store/retain
information relating to your account with such third party services in accordance with
this Privacy Policy. For example, if you connect with Facebook, we store your Facebook
id, first name, last name, email, location, friends list and profile picture and use them to
connect with your Facebook account to provide certain functionality on the Services, like
recommending events that your Facebook friends are interested in and sharing the
events you are interested in, or attending, with certain groups of people like your
Facebook friends.
b. “Liking” or “Following” MotiveApp on Social Media.
In addition, when you “like” or “follow” us on Facebook, Instagram, Twitter or other
social media sites (to the extent we provide that capability), we may collect some
information from you including your name, email address, and any comments or content
you post relevant to us. We likewise may collect your information if you sign up for one
of our promotions or submit information to us through social media sites.
c. Facebook Plug-Ins and Links on Our Pages.
MotiveApp’s own website may contain links to Facebook as well, such as through the
Facebook “Like” or “Share” button or other social plug-ins. When you interact with these
features and links, your browser will establish a direct link with the Facebook servers,
and Facebook will receive information about your browser and activity, and may link it to
your Facebook user account. For more information about how Facebook uses data,
please see Facebook’s own policies.
d. Additional Facebook Marketing and Connectivity by Organizers.
In addition, if you are a member of Facebook (or another social media platform), and
you provide Personal Data to an Organizer (such as in the ways described in Section
5.5), the Organizer may use that Personal Data to send you advertising and offers
through Facebook (or another social media) platform, including when you are on
Facebook or another social media platform. The Organizer may use tools that we
provide and may also work with third parties to enable this data integration and
advertising. Facebook and other social media platforms may provide a way to opt out of
this type of advertising. Please review their user settings and support pages to learn
more about how they help you to manage privacy and marketing choices.
e. Third party services and integrations.
MotiveApp may provide you with opportunities to contract directly with third parties,
and/or to integrate with third party services or applications, through our platform. In such
instances, we will disclose your Personal Data to other entities in order to fulfill a
request by you, or to provide services you have requested.
Legal Requirements.
We may disclose your Personal Data if required to do so by law in order to (for example)
respond to a subpoena or request from law enforcement, a court or a government
agency (including in response to public authorities to meet national security or law
enforcement requirements), or in the good faith belief that such action is necessary to
(a) comply with a legal obligation, (b) protect or defend our rights, interests or property
or that of third parties, (c) prevent or investigate possible wrongdoing in connection with
the Services, (d) act in urgent circumstances to protect the personal safety of Users of
the Services or the public, or (e) protect against legal liability.
We may store Personal Data itself or such information may be stored by third parties to
whom we have transferred it in accordance with this Privacy Policy. We take what we
believe to be reasonable steps to protect the Personal Data collected via the Services
from loss, misuse, unauthorized use, access, inadvertent disclosure, alteration and
destruction. However, no network, server, database or Internet or email transmission is
ever fully secure or error free. Therefore, you should take special care in deciding what
information you send to us electronically. Please keep this in mind when disclosing any
Personal Data.
We may retain your Personal Data as long as you are registered to use the Services.
You may delete your account by visiting the Profile Page. However, we may retain
Personal Data for an additional period as is permitted or required under applicable laws.
Even if we delete your Personal Data it may persist on backup or archival media for an
additional period of time for legal, tax or regulatory reasons or for legitimate and lawful
business purposes. For sales customers and prospects, we retain your data as long as
we maintain a relationship with you and for a limited period of thereafter as necessary to
meet business and legal requirements.
Technologies.
MotoveApp uses first- and third-party cookies for several reasons. Some cookies are
required for technical reasons in order for our Online Properties to operate, and we refer
to these as “essential” or “strictly necessary” cookies. Other cookies enable us to better
understand your use of our Online Properties, to track and target the interests of our
Users, and to enhance the experience of Users on our Online Properties. Third parties
serve cookies through our Online Properties for advertising, analytics and other
purposes.
Organizers can also use cookies on our Online Property to learn more about your
interests
in their event(s). These practices are described in more detail below.
You have several choices available when it comes to your Personal Data:
a)Your Choices: Account Information
You may update or correct your account information by editing your account settings or
by sending a request to info@themotiveapp.ca
b) You may deactivate your account by editing your account settings. You may
also request deletion of your information. You will also be able to choose what
information others see about you and who may contact you by using the Privacy
Settings section in your Account.
c) Your Choices: Location Information
When you first access the Platform, depending on your device settings, we will collect
information about your location, which we use to make better recommendations for
groups and events in your area, and to improve our Platform. If you do not want us to
collect information about your location, then you can prevent this by taking the following
steps:
(b) Organizer-initiated Communications.
Organizers may use our email tools to send electronic communications to those on their
email subscription lists, including Consumers who have registered for their events on
the Services in the past. Although these electronic communications are sent through our
system, MotiveApp does not determine the content or the recipients of these electronic
communications. Organizers are required to use our email tools only in accordance with
all applicable laws. MotiveApp provides an “Unsubscribe” link on each of these emails,
which allows recipients to “opt out” of electronic communications from the particular
Organizer.
(c) Social Notifications.
If you connect your Facebook account or sign up for other social media integrations
whose product features include social notifications (i.e., updates on what your friends
are doing on the Services), you will receive these social notifications. You can manage
these social notifications by toggling your social settings to private or disconnecting
such integration.
(d) Transactional or Responsive Communications.
Certain electronic communications from MotiveApp are responsive to your requests. For
instance, if you are a Consumer, we must email you your ticket or registration on behalf
of the Organizer when you purchase such ticket or registration. As a further example, if
you email our customer support department, we will return your email. Notwithstanding
any unsubscribe election that you have made, you will still receive these transactional or
responsive emails. You can stop receiving these types of emails only
by info@themotiveapp.ca By electing to stop receiving all electronic communications
from us or through our system, you will no longer receive any updates on events you
have created (including payout issues) or on events you are registered to attend
(including emails with your tickets). We do not recommend that you do this unless you
plan to no longer use the Services, are not currently registered for an event, are not
currently organizing an event, and will have no need to receive further communications
from us or through our system.
If you are visiting the Services from outside North America, please be aware that you
are sending information (including Personal Data) to the United States and Canada or
anywhere our servers are located. That information may then be transferred within
Canada and United States or back out of Canada & United States to other countries
outside of your country of residence, depending on the type of information and how it is
stored by us. These countries may not necessarily have data protection laws as
comprehensive or protective as those in your country of residence; however, our
collection, storage and use of your Personal Data will at all times continue to be
governed by this Privacy Policy.
The Services and our business may change from time to time. As a result, at times it
may be necessary for us to make changes to this Privacy Policy. We reserve the right,
in our sole discretion, to update or modify this Privacy Policy at any time (collectively,
“Modifications”). Modifications to this Privacy Policy will be posted to the Site with a
change to the “Updated” date at the top of this Privacy Policy. In certain circumstances
MotiveApp may, but need not, provide you with additional notice of such Modifications,
such as via email or with in-Service notifications. Modifications will be effective thirty
(30) days following the “Updated” date or such other date as communicated in any other
notice to you.
Please review this policy periodically, and especially before you provide any Personal
Data. This Privacy Policy was updated on the date indicated above. Your continued use
of the Services following the effectiveness of any Modifications to this Privacy Policy
constitutes acceptance of those Modifications. If any Modification to this Privacy Policy
is not acceptable to you, you should cease accessing, browsing and otherwise using the
Services.
If you have a complaint about MotiveApp’s privacy practices you should write to us at:
MotiveApp Ltd, Attn: Privacy Officer, 308, 200 Cachet Wood Court, Markham Ontario
L6C 0Z6, Canada or by email info@themotiveapp.ca.
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Last Updated: June 1, 2024
PRIVACY POLICY
Welcome to Motiveapp! We are an event, activity and social media platform dedicated
to bringing the world together through live experiences in your area. Through our
platform, MotiveApp and services, we enable people all over the world to create,
discover, share and register for events and activities both public and private. We are
committed to protecting and respecting your privacy. This Privacy Policy (“Policy”) sets
out the basis on which any personal data we collect from you, or that you provide to us,
will be processed by us. Please read the following carefully to understand our views
and practices regarding your personal data and how we will treat it. At MotiveApp we
operate in a realm of trust and transparency. This Privacy Policy seeks to help you
understand how we collect, use, store, and share your information when you visit or use
our applications, including any data you may provide through this app.
Our Privacy Policy explains how MotiveApp collects, uses, and discloses information
about you. When this Privacy Policy uses the term “Organizer” we mean event/activity
creators using the Services to create events/activities for consumers using our Services
(a) to consume information about, or attend, events and gatherings (“Consumers”), or
(b) for any other reason. Organizers, Consumers and third parties using our Services
are all referred to in these Terms collectively as “Users”, “you” or “your”. The
Motiveapp is referred to as “us”, “Our”, “Platform”.
MotiveApp Ltd is a Canadian Corporation with its principal place of business at 200
Cachet Woods Court, Markham ON (“MotiveApp,” “us,” “we” or “our. If you have any
questions or concerns at any time, please do not hesitate to contact us at the address
above or by contacting us at info@themotiveapp.ca.
This Privacy Policy sets forth our policy with respect to information that can be
associated with or which relates to a person and/or could be used to identify a person
(“Personal Data”) that is collected from Users on or through the Services. We take the
privacy of your Personal Data seriously. Because of that, we have created this Privacy
Policy. Please read this Privacy Policy as it includes important information regarding
your Personal Data and other information.
“Non-Personal Data” as used in this Privacy Policy is therefore any information that
does not relate to a person and/or cannot be used to identify a person. When you
interact with the Services, we may collect Non-Personal Data. The limitations and
requirements in this Privacy Policy on our collection, use, disclosure, transfer and
storage/retention of Personal Data do not apply to Non-Personal Data.
advertising networks, and service providers that we use to manage ads on our
and other sites, and other third parties as permitted by law. For more information
about the data that we obtain from these providers, please contact us at
Info@themotiveapp.ca
We may analyze and make inferences from the information we collect.
We collect and use the Personal Data we collect in a manner that is consistent with this
Privacy Policy, and applicable privacy laws. We may use the Personal Data as follows:
Specific Reason:
If you provide Personal Data for a certain purpose, we may use the Personal Data in
connection with the purpose for which it was provided. For instance, if you contact us by
email, we will use the Personal Data you provide to answer your question or resolve
your problem and will respond to the email address from which the contact came.
Access and Use:
If you provide Personal Data in order to obtain access to or use of the Services or any
functionality thereof, we will use your Personal Data to provide you with access to or
use of the Services or functionality and to analyze your use of such Services or
functionality. For instance, if you supply Personal Data relating to your identity or
qualifications to use certain portions of the Services, we will use that information to
make a decision as to granting you access to use such Services and to assess your
ongoing qualification to use such Services.
Internal Business Purposes:
We may use your Personal Data for internal business purposes, including without
limitation, to help us improve the content and functionality of the Services, to better
understand our Users, to improve the Services, to protect against, identify or address
wrongdoing, to enforce our Terms of Service, to manage your account and provide you
with customer service, and to generally manage the Services and our business.
MotiveApp and Organizer Marketing:
We may use your Personal Data for our marketing and advertising purposes, including
(without limitation) by email, SMS marketing, display media, and targeting other devices
(such as tablets, mobile devices and televisions). We do this in order to inform you
about services or events we believe might be of interest to you, develop promotional or
marketing materials and display MotiveApp or event-related content and advertising on
or off the Services that we believe might be of interest to you. We may also do this on
behalf of an Organizer, for example where your prior interactions with an Organizer
suggest you may be interested in a particular type of event. See “Opt Out from
Electronic Communications” below on how to opt out of various MotiveApp marketing
communications.
You may see advertisements for our Services on third party websites, including on
social media platforms. We also provide Organizers with tools to help them display
advertisements for their events on third party websites and social media platforms.
Where you see an advertisement on a third party website or social media platform, this
may be because we or the Organizer engaged the third party or social media platform to
show the advertisement to Users, or to others who have similar attributes to our Users.
In some cases, this involves sharing your email address or other contact details with the
third party or social media platform so that they can identify you as one of our Users, or
identify other individuals with similar attributes to you in order to show them
advertisements for our Services (or for our Organizer’s events). If you no longer want
your Personal Data to be used for these purposes, please contact us
at Info@motiveapp.ca. In the case of an Organizer’s advertising, you may need to
contact the Organizer directly. For more information about how we and Organizers
market on and interact with social media sites.
Organizer Emails:
We allow Organizers to use our email tools to contact Consumers for their current and
past events, so you may receive emails from our system that originate with such
Organizers and that we send on their behalf. If you registered for an event on the
Services, your email address is available to that Organizer. However, Organizers may
also import the email addresses they have from external sources and send
communications through the Services to those email addresses, and we will deliver
those communications to those email addresses on the Organizer’s behalf. The
Organizer and not MotiveApp is responsible for sending these emails. See “Opt Out
from Electronic Communications” below on how to opt out of Organizer-initiated
communications.
Use of Interest-Based Data:
We sometimes make inferences about the type of events or activities you may be
interested in based on information you provide in your MotiveApp profile, events
attended, and your use of the Services. We may use these inferences to help target
advertising or customize recommendations to you, including on behalf of
Organizers. We may do this on an individualized basis, or an aggregated or generalized
basis. For instance, we may determine that users who follow an organizer’s events
collection are more likely to attend future events from that organizer and organizers who
host similar events. We may direct (or assist in directing) content or recommendations
related to that organizer or similar organizers.
Other Purposes:
If we intend to use any Personal Data in any manner that is not consistent with this
Privacy Policy, you will be informed of such anticipated use prior to or at the time the
Personal Data is collected, or we will obtain your consent subsequent to such collection
but prior to such use.
Aggregated Personal Data:
In an ongoing effort to understand and serve our Users better, we often conduct
research on our customer demographics, interests and behavior based on Personal
Data and other information that we have collected. This research is typically conducted
on an aggregate basis only that does not identify you. Once Personal Data is in an
aggregated form, for purposes of this Privacy Policy, it becomes Non-Personal Data.
Background.
We are not in the business of selling your Personal Data. We consider this information
to be a vital part of our relationship with you. Therefore, we will not sell your Personal
Data to third parties, including third party advertisers. Some interpretations of the CCPA
take the position that when a website uses third parties’ cookies or similar technology
for its own analytics or advertising purposes, the website is engaged in a “sale.” There
are certain circumstances in which we may disclose, transfer or share your Personal
Data with certain third parties without further notice to you, as set forth in this Privacy
Policy.
Business Transfers.
As we develop our business, we might sell or buy businesses or assets. In the event of
a corporate sale, merger, reorganization, dissolution or similar event, Personal Data
may be part of the transferred assets. We may also disclose your Personal Data in the
course of due diligence for such an event. You acknowledge and agree that any
successor to or acquirer of MotiveApp (or its assets) will continue to have the right to
use your Personal Data and other information in accordance with the terms of this
Privacy Policy.
Agents, Consultants and Service Providers.
We may share your Personal Data with our contractors and service providers who
process Personal Data on behalf of MotiveApp to perform certain business-related
functions. These companies include our marketing agencies, online advertising
providers, data enhancement and data services providers, database service providers,
backup and disaster recovery service providers, email service providers, payment
processing partners, customer support, tech support, hosting companies and others.
When we engage another company to perform such functions, we may provide them
with information, including Personal Data, in connection with their performance of such
functions.
Organizers.
In addition, when you register for an event, sign up for communications, enter a contest,
or otherwise input your Personal Data (such as through a web form) to communicate
with an Organizer or participate in an Organizer event, that Organizer will receive that
information. For instance, if you input your name and email address into a web form for
an Organizer offer, activity or event, the Organizer will receive that information. The
Organizer may then send you marketing or other communications, which may be
subject to its own, separate privacy policy. Likewise, if you provide your mobile phone
number, you may receive information messages related to the service, event, activity or
information in which you’ve expressed interest.
When you purchase tickets to, register for or donate to an event, transfer an event ticket
or registration to another person, enter a contest, or otherwise input your Personal Data
(such as through a web form), or otherwise communicate with an Organizer, or
participate in or express interest in an Organizer or Organizer event or activity, that
Organizer will receive the information you provide, including your Personal Data, and
where a ticket or registration is transferred, the Personal Data of the transferee as well.
Other third parties that are involved in or on whose behalf an event or activity is
promoted, may receive that Personal Data as well. For example, as to fundraising
pages, we may provide your Personal Data both to the Organizer charity of the
fundraising page and the Organizer of the event to which the fundraising page is linked.
In some instances, an Organizer may appoint a third party, which may or may not be
affiliated with the Organizer, to create an event or fundraising page on its behalf (we call
these third parties (“Third Party Organizers”).
For example, and without limitation, a concert venue (the Organizer, in this case) may
allow third party promoters or production companies (the Third Party Organizers) to
create events that will be hosted at the Organizer’s venue using its MotiveApp account.
In that case, we may provide your Personal Data to the Third Party Organizers on
behalf of the Organizers. The same is true for contests and sweepstakes: we may
provide your Personal Data to both the Organizer promoting the contest or
sweepstakes, and any legal sponsor of the contest or sweepstakes (such as a brand
sponsor).
We are not responsible for the actions of these Organizers, or their Third Party
Organizers (or other downstream recipients of your Personal Data), with respect to your
Personal Data. It is important that you review the applicable policies of the Organizers,
and if applicable and available, their appointed Third Party Organizers, of an event (and
the related fundraising page, if applicable) before providing Personal Data or other
information in connection with that event or related fundraising page. Similarly, if you
are a member of an Organizer’s organization within MotiveApp, your Personal Data will
be available to the Organizer and shared with those Third Party Organizers granted
permission by the Organizer to view all members of the Organizer’s organization.
Facebook, Social Media and Other Third Party Connections.
a. Connecting Your MotiveApp Account to Social Media Services.
You can connect your MotiveApp account to your accounts on third party services like
Facebook, in which case we may collect, use, disclose, transfer and store/retain
information relating to your account with such third party services in accordance with
this Privacy Policy. For example, if you connect with Facebook, we store your Facebook
id, first name, last name, email, location, friends list and profile picture and use them to
connect with your Facebook account to provide certain functionality on the Services, like
recommending events that your Facebook friends are interested in and sharing the
events you are interested in, or attending, with certain groups of people like your
Facebook friends.
b. “Liking” or “Following” MotiveApp on Social Media.
In addition, when you “like” or “follow” us on Facebook, Instagram, Twitter or other
social media sites (to the extent we provide that capability), we may collect some
information from you including your name, email address, and any comments or content
you post relevant to us. We likewise may collect your information if you sign up for one
of our promotions or submit information to us through social media sites.
c. Facebook Plug-Ins and Links on Our Pages.
MotiveApp’s own website may contain links to Facebook as well, such as through the
Facebook “Like” or “Share” button or other social plug-ins. When you interact with these
features and links, your browser will establish a direct link with the Facebook servers,
and Facebook will receive information about your browser and activity, and may link it to
your Facebook user account. For more information about how Facebook uses data,
please see Facebook’s own policies.
d. Additional Facebook Marketing and Connectivity by Organizers.
In addition, if you are a member of Facebook (or another social media platform), and
you provide Personal Data to an Organizer (such as in the ways described in Section
5.5), the Organizer may use that Personal Data to send you advertising and offers
through Facebook (or another social media) platform, including when you are on
Facebook or another social media platform. The Organizer may use tools that we
provide and may also work with third parties to enable this data integration and
advertising. Facebook and other social media platforms may provide a way to opt out of
this type of advertising. Please review their user settings and support pages to learn
more about how they help you to manage privacy and marketing choices.
e. Third party services and integrations.
MotiveApp may provide you with opportunities to contract directly with third parties,
and/or to integrate with third party services or applications, through our platform. In such
instances, we will disclose your Personal Data to other entities in order to fulfill a
request by you, or to provide services you have requested.
Legal Requirements.
We may disclose your Personal Data if required to do so by law in order to (for example)
respond to a subpoena or request from law enforcement, a court or a government
agency (including in response to public authorities to meet national security or law
enforcement requirements), or in the good faith belief that such action is necessary to
(a) comply with a legal obligation, (b) protect or defend our rights, interests or property
or that of third parties, (c) prevent or investigate possible wrongdoing in connection with
the Services, (d) act in urgent circumstances to protect the personal safety of Users of
the Services or the public, or (e) protect against legal liability.
We may store Personal Data itself or such information may be stored by third parties to
whom we have transferred it in accordance with this Privacy Policy. We take what we
believe to be reasonable steps to protect the Personal Data collected via the Services
from loss, misuse, unauthorized use, access, inadvertent disclosure, alteration and
destruction. However, no network, server, database or Internet or email transmission is
ever fully secure or error free. Therefore, you should take special care in deciding what
information you send to us electronically. Please keep this in mind when disclosing any
Personal Data.
We may retain your Personal Data as long as you are registered to use the Services.
You may delete your account by visiting the Profile Page. However, we may retain
Personal Data for an additional period as is permitted or required under applicable laws.
Even if we delete your Personal Data it may persist on backup or archival media for an
additional period of time for legal, tax or regulatory reasons or for legitimate and lawful
business purposes. For sales customers and prospects, we retain your data as long as
we maintain a relationship with you and for a limited period of thereafter as necessary to
meet business and legal requirements.
Technologies.
MotoveApp uses first- and third-party cookies for several reasons. Some cookies are
required for technical reasons in order for our Online Properties to operate, and we refer
to these as “essential” or “strictly necessary” cookies. Other cookies enable us to better
understand your use of our Online Properties, to track and target the interests of our
Users, and to enhance the experience of Users on our Online Properties. Third parties
serve cookies through our Online Properties for advertising, analytics and other
purposes.
Organizers can also use cookies on our Online Property to learn more about your
interests
in their event(s). These practices are described in more detail below.
You have several choices available when it comes to your Personal Data:
a)Your Choices: Account Information
You may update or correct your account information by editing your account settings or
by sending a request to info@themotiveapp.ca
b) You may deactivate your account by editing your account settings. You may
also request deletion of your information. You will also be able to choose what
information others see about you and who may contact you by using the Privacy
Settings section in your Account.
c) Your Choices: Location Information
When you first access the Platform, depending on your device settings, we will collect
information about your location, which we use to make better recommendations for
groups and events in your area, and to improve our Platform. If you do not want us to
collect information about your location, then you can prevent this by taking the following
steps:
(b) Organizer-initiated Communications.
Organizers may use our email tools to send electronic communications to those on their
email subscription lists, including Consumers who have registered for their events on
the Services in the past. Although these electronic communications are sent through our
system, MotiveApp does not determine the content or the recipients of these electronic
communications. Organizers are required to use our email tools only in accordance with
all applicable laws. MotiveApp provides an “Unsubscribe” link on each of these emails,
which allows recipients to “opt out” of electronic communications from the particular
Organizer.
(c) Social Notifications.
If you connect your Facebook account or sign up for other social media integrations
whose product features include social notifications (i.e., updates on what your friends
are doing on the Services), you will receive these social notifications. You can manage
these social notifications by toggling your social settings to private or disconnecting
such integration.
(d) Transactional or Responsive Communications.
Certain electronic communications from MotiveApp are responsive to your requests. For
instance, if you are a Consumer, we must email you your ticket or registration on behalf
of the Organizer when you purchase such ticket or registration. As a further example, if
you email our customer support department, we will return your email. Notwithstanding
any unsubscribe election that you have made, you will still receive these transactional or
responsive emails. You can stop receiving these types of emails only
by info@themotiveapp.ca By electing to stop receiving all electronic communications
from us or through our system, you will no longer receive any updates on events you
have created (including payout issues) or on events you are registered to attend
(including emails with your tickets). We do not recommend that you do this unless you
plan to no longer use the Services, are not currently registered for an event, are not
currently organizing an event, and will have no need to receive further communications
from us or through our system.
If you are visiting the Services from outside North America, please be aware that you
are sending information (including Personal Data) to the United States and Canada or
anywhere our servers are located. That information may then be transferred within
Canada and United States or back out of Canada & United States to other countries
outside of your country of residence, depending on the type of information and how it is
stored by us. These countries may not necessarily have data protection laws as
comprehensive or protective as those in your country of residence; however, our
collection, storage and use of your Personal Data will at all times continue to be
governed by this Privacy Policy.
The Services and our business may change from time to time. As a result, at times it
may be necessary for us to make changes to this Privacy Policy. We reserve the right,
in our sole discretion, to update or modify this Privacy Policy at any time (collectively,
“Modifications”). Modifications to this Privacy Policy will be posted to the Site with a
change to the “Updated” date at the top of this Privacy Policy. In certain circumstances
MotiveApp may, but need not, provide you with additional notice of such Modifications,
such as via email or with in-Service notifications. Modifications will be effective thirty
(30) days following the “Updated” date or such other date as communicated in any other
notice to you.
Please review this policy periodically, and especially before you provide any Personal
Data. This Privacy Policy was updated on the date indicated above. Your continued use
of the Services following the effectiveness of any Modifications to this Privacy Policy
constitutes acceptance of those Modifications. If any Modification to this Privacy Policy
is not acceptable to you, you should cease accessing, browsing and otherwise using the
Services.
If you have a complaint about MotiveApp’s privacy practices you should write to us at:
MotiveApp Ltd, Attn: Privacy Officer, 308, 200 Cachet Wood Court, Markham Ontario
L6C 0Z6, Canada or by email info@themotiveapp.ca.
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Last Updated: June 1, 2024
PRIVACY POLICY
Welcome to Motiveapp! We are an event, activity and social media platform dedicated
to bringing the world together through live experiences in your area. Through our
platform, MotiveApp and services, we enable people all over the world to create,
discover, share and register for events and activities both public and private. We are
committed to protecting and respecting your privacy. This Privacy Policy (“Policy”) sets
out the basis on which any personal data we collect from you, or that you provide to us,
will be processed by us. Please read the following carefully to understand our views
and practices regarding your personal data and how we will treat it. At MotiveApp we
operate in a realm of trust and transparency. This Privacy Policy seeks to help you
understand how we collect, use, store, and share your information when you visit or use
our applications, including any data you may provide through this app.
Our Privacy Policy explains how MotiveApp collects, uses, and discloses information
about you. When this Privacy Policy uses the term “Organizer” we mean event/activity
creators using the Services to create events/activities for consumers using our Services
(a) to consume information about, or attend, events and gatherings (“Consumers”), or
(b) for any other reason. Organizers, Consumers and third parties using our Services
are all referred to in these Terms collectively as “Users”, “you” or “your”. The
Motiveapp is referred to as “us”, “Our”, “Platform”.
MotiveApp Ltd is a Canadian Corporation with its principal place of business at 200
Cachet Woods Court, Markham ON (“MotiveApp,” “us,” “we” or “our. If you have any
questions or concerns at any time, please do not hesitate to contact us at the address
above or by contacting us at info@themotiveapp.ca.
This Privacy Policy sets forth our policy with respect to information that can be
associated with or which relates to a person and/or could be used to identify a person
(“Personal Data”) that is collected from Users on or through the Services. We take the
privacy of your Personal Data seriously. Because of that, we have created this Privacy
Policy. Please read this Privacy Policy as it includes important information regarding
your Personal Data and other information.
“Non-Personal Data” as used in this Privacy Policy is therefore any information that
does not relate to a person and/or cannot be used to identify a person. When you
interact with the Services, we may collect Non-Personal Data. The limitations and
requirements in this Privacy Policy on our collection, use, disclosure, transfer and
storage/retention of Personal Data do not apply to Non-Personal Data.
advertising networks, and service providers that we use to manage ads on our
and other sites, and other third parties as permitted by law. For more information
about the data that we obtain from these providers, please contact us at
Info@themotiveapp.ca
We may analyze and make inferences from the information we collect.
We collect and use the Personal Data we collect in a manner that is consistent with this
Privacy Policy, and applicable privacy laws. We may use the Personal Data as follows:
Specific Reason:
If you provide Personal Data for a certain purpose, we may use the Personal Data in
connection with the purpose for which it was provided. For instance, if you contact us by
email, we will use the Personal Data you provide to answer your question or resolve
your problem and will respond to the email address from which the contact came.
Access and Use:
If you provide Personal Data in order to obtain access to or use of the Services or any
functionality thereof, we will use your Personal Data to provide you with access to or
use of the Services or functionality and to analyze your use of such Services or
functionality. For instance, if you supply Personal Data relating to your identity or
qualifications to use certain portions of the Services, we will use that information to
make a decision as to granting you access to use such Services and to assess your
ongoing qualification to use such Services.
Internal Business Purposes:
We may use your Personal Data for internal business purposes, including without
limitation, to help us improve the content and functionality of the Services, to better
understand our Users, to improve the Services, to protect against, identify or address
wrongdoing, to enforce our Terms of Service, to manage your account and provide you
with customer service, and to generally manage the Services and our business.
MotiveApp and Organizer Marketing:
We may use your Personal Data for our marketing and advertising purposes, including
(without limitation) by email, SMS marketing, display media, and targeting other devices
(such as tablets, mobile devices and televisions). We do this in order to inform you
about services or events we believe might be of interest to you, develop promotional or
marketing materials and display MotiveApp or event-related content and advertising on
or off the Services that we believe might be of interest to you. We may also do this on
behalf of an Organizer, for example where your prior interactions with an Organizer
suggest you may be interested in a particular type of event. See “Opt Out from
Electronic Communications” below on how to opt out of various MotiveApp marketing
communications.
You may see advertisements for our Services on third party websites, including on
social media platforms. We also provide Organizers with tools to help them display
advertisements for their events on third party websites and social media platforms.
Where you see an advertisement on a third party website or social media platform, this
may be because we or the Organizer engaged the third party or social media platform to
show the advertisement to Users, or to others who have similar attributes to our Users.
In some cases, this involves sharing your email address or other contact details with the
third party or social media platform so that they can identify you as one of our Users, or
identify other individuals with similar attributes to you in order to show them
advertisements for our Services (or for our Organizer’s events). If you no longer want
your Personal Data to be used for these purposes, please contact us
at Info@motiveapp.ca. In the case of an Organizer’s advertising, you may need to
contact the Organizer directly. For more information about how we and Organizers
market on and interact with social media sites.
Organizer Emails:
We allow Organizers to use our email tools to contact Consumers for their current and
past events, so you may receive emails from our system that originate with such
Organizers and that we send on their behalf. If you registered for an event on the
Services, your email address is available to that Organizer. However, Organizers may
also import the email addresses they have from external sources and send
communications through the Services to those email addresses, and we will deliver
those communications to those email addresses on the Organizer’s behalf. The
Organizer and not MotiveApp is responsible for sending these emails. See “Opt Out
from Electronic Communications” below on how to opt out of Organizer-initiated
communications.
Use of Interest-Based Data:
We sometimes make inferences about the type of events or activities you may be
interested in based on information you provide in your MotiveApp profile, events
attended, and your use of the Services. We may use these inferences to help target
advertising or customize recommendations to you, including on behalf of
Organizers. We may do this on an individualized basis, or an aggregated or generalized
basis. For instance, we may determine that users who follow an organizer’s events
collection are more likely to attend future events from that organizer and organizers who
host similar events. We may direct (or assist in directing) content or recommendations
related to that organizer or similar organizers.
Other Purposes:
If we intend to use any Personal Data in any manner that is not consistent with this
Privacy Policy, you will be informed of such anticipated use prior to or at the time the
Personal Data is collected, or we will obtain your consent subsequent to such collection
but prior to such use.
Aggregated Personal Data:
In an ongoing effort to understand and serve our Users better, we often conduct
research on our customer demographics, interests and behavior based on Personal
Data and other information that we have collected. This research is typically conducted
on an aggregate basis only that does not identify you. Once Personal Data is in an
aggregated form, for purposes of this Privacy Policy, it becomes Non-Personal Data.
Background.
We are not in the business of selling your Personal Data. We consider this information
to be a vital part of our relationship with you. Therefore, we will not sell your Personal
Data to third parties, including third party advertisers. Some interpretations of the CCPA
take the position that when a website uses third parties’ cookies or similar technology
for its own analytics or advertising purposes, the website is engaged in a “sale.” There
are certain circumstances in which we may disclose, transfer or share your Personal
Data with certain third parties without further notice to you, as set forth in this Privacy
Policy.
Business Transfers.
As we develop our business, we might sell or buy businesses or assets. In the event of
a corporate sale, merger, reorganization, dissolution or similar event, Personal Data
may be part of the transferred assets. We may also disclose your Personal Data in the
course of due diligence for such an event. You acknowledge and agree that any
successor to or acquirer of MotiveApp (or its assets) will continue to have the right to
use your Personal Data and other information in accordance with the terms of this
Privacy Policy.
Agents, Consultants and Service Providers.
We may share your Personal Data with our contractors and service providers who
process Personal Data on behalf of MotiveApp to perform certain business-related
functions. These companies include our marketing agencies, online advertising
providers, data enhancement and data services providers, database service providers,
backup and disaster recovery service providers, email service providers, payment
processing partners, customer support, tech support, hosting companies and others.
When we engage another company to perform such functions, we may provide them
with information, including Personal Data, in connection with their performance of such
functions.
Organizers.
In addition, when you register for an event, sign up for communications, enter a contest,
or otherwise input your Personal Data (such as through a web form) to communicate
with an Organizer or participate in an Organizer event, that Organizer will receive that
information. For instance, if you input your name and email address into a web form for
an Organizer offer, activity or event, the Organizer will receive that information. The
Organizer may then send you marketing or other communications, which may be
subject to its own, separate privacy policy. Likewise, if you provide your mobile phone
number, you may receive information messages related to the service, event, activity or
information in which you’ve expressed interest.
When you purchase tickets to, register for or donate to an event, transfer an event ticket
or registration to another person, enter a contest, or otherwise input your Personal Data
(such as through a web form), or otherwise communicate with an Organizer, or
participate in or express interest in an Organizer or Organizer event or activity, that
Organizer will receive the information you provide, including your Personal Data, and
where a ticket or registration is transferred, the Personal Data of the transferee as well.
Other third parties that are involved in or on whose behalf an event or activity is
promoted, may receive that Personal Data as well. For example, as to fundraising
pages, we may provide your Personal Data both to the Organizer charity of the
fundraising page and the Organizer of the event to which the fundraising page is linked.
In some instances, an Organizer may appoint a third party, which may or may not be
affiliated with the Organizer, to create an event or fundraising page on its behalf (we call
these third parties (“Third Party Organizers”).
For example, and without limitation, a concert venue (the Organizer, in this case) may
allow third party promoters or production companies (the Third Party Organizers) to
create events that will be hosted at the Organizer’s venue using its MotiveApp account.
In that case, we may provide your Personal Data to the Third Party Organizers on
behalf of the Organizers. The same is true for contests and sweepstakes: we may
provide your Personal Data to both the Organizer promoting the contest or
sweepstakes, and any legal sponsor of the contest or sweepstakes (such as a brand
sponsor).
We are not responsible for the actions of these Organizers, or their Third Party
Organizers (or other downstream recipients of your Personal Data), with respect to your
Personal Data. It is important that you review the applicable policies of the Organizers,
and if applicable and available, their appointed Third Party Organizers, of an event (and
the related fundraising page, if applicable) before providing Personal Data or other
information in connection with that event or related fundraising page. Similarly, if you
are a member of an Organizer’s organization within MotiveApp, your Personal Data will
be available to the Organizer and shared with those Third Party Organizers granted
permission by the Organizer to view all members of the Organizer’s organization.
Facebook, Social Media and Other Third Party Connections.
a. Connecting Your MotiveApp Account to Social Media Services.
You can connect your MotiveApp account to your accounts on third party services like
Facebook, in which case we may collect, use, disclose, transfer and store/retain
information relating to your account with such third party services in accordance with
this Privacy Policy. For example, if you connect with Facebook, we store your Facebook
id, first name, last name, email, location, friends list and profile picture and use them to
connect with your Facebook account to provide certain functionality on the Services, like
recommending events that your Facebook friends are interested in and sharing the
events you are interested in, or attending, with certain groups of people like your
Facebook friends.
b. “Liking” or “Following” MotiveApp on Social Media.
In addition, when you “like” or “follow” us on Facebook, Instagram, Twitter or other
social media sites (to the extent we provide that capability), we may collect some
information from you including your name, email address, and any comments or content
you post relevant to us. We likewise may collect your information if you sign up for one
of our promotions or submit information to us through social media sites.
c. Facebook Plug-Ins and Links on Our Pages.
MotiveApp’s own website may contain links to Facebook as well, such as through the
Facebook “Like” or “Share” button or other social plug-ins. When you interact with these
features and links, your browser will establish a direct link with the Facebook servers,
and Facebook will receive information about your browser and activity, and may link it to
your Facebook user account. For more information about how Facebook uses data,
please see Facebook’s own policies.
d. Additional Facebook Marketing and Connectivity by Organizers.
In addition, if you are a member of Facebook (or another social media platform), and
you provide Personal Data to an Organizer (such as in the ways described in Section
5.5), the Organizer may use that Personal Data to send you advertising and offers
through Facebook (or another social media) platform, including when you are on
Facebook or another social media platform. The Organizer may use tools that we
provide and may also work with third parties to enable this data integration and
advertising. Facebook and other social media platforms may provide a way to opt out of
this type of advertising. Please review their user settings and support pages to learn
more about how they help you to manage privacy and marketing choices.
e. Third party services and integrations.
MotiveApp may provide you with opportunities to contract directly with third parties,
and/or to integrate with third party services or applications, through our platform. In such
instances, we will disclose your Personal Data to other entities in order to fulfill a
request by you, or to provide services you have requested.
Legal Requirements.
We may disclose your Personal Data if required to do so by law in order to (for example)
respond to a subpoena or request from law enforcement, a court or a government
agency (including in response to public authorities to meet national security or law
enforcement requirements), or in the good faith belief that such action is necessary to
(a) comply with a legal obligation, (b) protect or defend our rights, interests or property
or that of third parties, (c) prevent or investigate possible wrongdoing in connection with
the Services, (d) act in urgent circumstances to protect the personal safety of Users of
the Services or the public, or (e) protect against legal liability.
We may store Personal Data itself or such information may be stored by third parties to
whom we have transferred it in accordance with this Privacy Policy. We take what we
believe to be reasonable steps to protect the Personal Data collected via the Services
from loss, misuse, unauthorized use, access, inadvertent disclosure, alteration and
destruction. However, no network, server, database or Internet or email transmission is
ever fully secure or error free. Therefore, you should take special care in deciding what
information you send to us electronically. Please keep this in mind when disclosing any
Personal Data.
We may retain your Personal Data as long as you are registered to use the Services.
You may delete your account by visiting the Profile Page. However, we may retain
Personal Data for an additional period as is permitted or required under applicable laws.
Even if we delete your Personal Data it may persist on backup or archival media for an
additional period of time for legal, tax or regulatory reasons or for legitimate and lawful
business purposes. For sales customers and prospects, we retain your data as long as
we maintain a relationship with you and for a limited period of thereafter as necessary to
meet business and legal requirements.
Technologies.
MotoveApp uses first- and third-party cookies for several reasons. Some cookies are
required for technical reasons in order for our Online Properties to operate, and we refer
to these as “essential” or “strictly necessary” cookies. Other cookies enable us to better
understand your use of our Online Properties, to track and target the interests of our
Users, and to enhance the experience of Users on our Online Properties. Third parties
serve cookies through our Online Properties for advertising, analytics and other
purposes.
Organizers can also use cookies on our Online Property to learn more about your
interests
in their event(s). These practices are described in more detail below.
You have several choices available when it comes to your Personal Data:
a)Your Choices: Account Information
You may update or correct your account information by editing your account settings or
by sending a request to info@themotiveapp.ca
b) You may deactivate your account by editing your account settings. You may
also request deletion of your information. You will also be able to choose what
information others see about you and who may contact you by using the Privacy
Settings section in your Account.
c) Your Choices: Location Information
When you first access the Platform, depending on your device settings, we will collect
information about your location, which we use to make better recommendations for
groups and events in your area, and to improve our Platform. If you do not want us to
collect information about your location, then you can prevent this by taking the following
steps:
(b) Organizer-initiated Communications.
Organizers may use our email tools to send electronic communications to those on their
email subscription lists, including Consumers who have registered for their events on
the Services in the past. Although these electronic communications are sent through our
system, MotiveApp does not determine the content or the recipients of these electronic
communications. Organizers are required to use our email tools only in accordance with
all applicable laws. MotiveApp provides an “Unsubscribe” link on each of these emails,
which allows recipients to “opt out” of electronic communications from the particular
Organizer.
(c) Social Notifications.
If you connect your Facebook account or sign up for other social media integrations
whose product features include social notifications (i.e., updates on what your friends
are doing on the Services), you will receive these social notifications. You can manage
these social notifications by toggling your social settings to private or disconnecting
such integration.
(d) Transactional or Responsive Communications.
Certain electronic communications from MotiveApp are responsive to your requests. For
instance, if you are a Consumer, we must email you your ticket or registration on behalf
of the Organizer when you purchase such ticket or registration. As a further example, if
you email our customer support department, we will return your email. Notwithstanding
any unsubscribe election that you have made, you will still receive these transactional or
responsive emails. You can stop receiving these types of emails only
by info@themotiveapp.ca By electing to stop receiving all electronic communications
from us or through our system, you will no longer receive any updates on events you
have created (including payout issues) or on events you are registered to attend
(including emails with your tickets). We do not recommend that you do this unless you
plan to no longer use the Services, are not currently registered for an event, are not
currently organizing an event, and will have no need to receive further communications
from us or through our system.
If you are visiting the Services from outside North America, please be aware that you
are sending information (including Personal Data) to the United States and Canada or
anywhere our servers are located. That information may then be transferred within
Canada and United States or back out of Canada & United States to other countries
outside of your country of residence, depending on the type of information and how it is
stored by us. These countries may not necessarily have data protection laws as
comprehensive or protective as those in your country of residence; however, our
collection, storage and use of your Personal Data will at all times continue to be
governed by this Privacy Policy.
The Services and our business may change from time to time. As a result, at times it
may be necessary for us to make changes to this Privacy Policy. We reserve the right,
in our sole discretion, to update or modify this Privacy Policy at any time (collectively,
“Modifications”). Modifications to this Privacy Policy will be posted to the Site with a
change to the “Updated” date at the top of this Privacy Policy. In certain circumstances
MotiveApp may, but need not, provide you with additional notice of such Modifications,
such as via email or with in-Service notifications. Modifications will be effective thirty
(30) days following the “Updated” date or such other date as communicated in any other
notice to you.
Please review this policy periodically, and especially before you provide any Personal
Data. This Privacy Policy was updated on the date indicated above. Your continued use
of the Services following the effectiveness of any Modifications to this Privacy Policy
constitutes acceptance of those Modifications. If any Modification to this Privacy Policy
is not acceptable to you, you should cease accessing, browsing and otherwise using the
Services.
If you have a complaint about MotiveApp’s privacy practices you should write to us at:
MotiveApp Ltd, Attn: Privacy Officer, 308, 200 Cachet Wood Court, Markham Ontario
L6C 0Z6, Canada or by email info@themotiveapp.ca.
Last Updated: June 1, 2024
PRIVACY POLICY
Welcome to Motiveapp! We are an event, activity and social media platform dedicated
to bringing the world together through live experiences in your area. Through our
platform, MotiveApp and services, we enable people all over the world to create,
discover, share and register for events and activities both public and private. We are
committed to protecting and respecting your privacy. This Privacy Policy (“Policy”) sets
out the basis on which any personal data we collect from you, or that you provide to us,
will be processed by us. Please read the following carefully to understand our views
and practices regarding your personal data and how we will treat it. At MotiveApp we
operate in a realm of trust and transparency. This Privacy Policy seeks to help you
understand how we collect, use, store, and share your information when you visit or use
our applications, including any data you may provide through this app.
Our Privacy Policy explains how MotiveApp collects, uses, and discloses information
about you. When this Privacy Policy uses the term “Organizer” we mean event/activity
creators using the Services to create events/activities for consumers using our Services
(a) to consume information about, or attend, events and gatherings (“Consumers”), or
(b) for any other reason. Organizers, Consumers and third parties using our Services
are all referred to in these Terms collectively as “Users”, “you” or “your”. The
Motiveapp is referred to as “us”, “Our”, “Platform”.
MotiveApp Ltd is a Canadian Corporation with its principal place of business at 200
Cachet Woods Court, Markham ON (“MotiveApp,” “us,” “we” or “our. If you have any
questions or concerns at any time, please do not hesitate to contact us at the address
above or by contacting us at info@themotiveapp.ca.
This Privacy Policy sets forth our policy with respect to information that can be
associated with or which relates to a person and/or could be used to identify a person
(“Personal Data”) that is collected from Users on or through the Services. We take the
privacy of your Personal Data seriously. Because of that, we have created this Privacy
Policy. Please read this Privacy Policy as it includes important information regarding
your Personal Data and other information.
“Non-Personal Data” as used in this Privacy Policy is therefore any information that
does not relate to a person and/or cannot be used to identify a person. When you
interact with the Services, we may collect Non-Personal Data. The limitations and
requirements in this Privacy Policy on our collection, use, disclosure, transfer and
storage/retention of Personal Data do not apply to Non-Personal Data.
advertising networks, and service providers that we use to manage ads on our
and other sites, and other third parties as permitted by law. For more information
about the data that we obtain from these providers, please contact us at
Info@themotiveapp.ca
We may analyze and make inferences from the information we collect.
We collect and use the Personal Data we collect in a manner that is consistent with this
Privacy Policy, and applicable privacy laws. We may use the Personal Data as follows:
Specific Reason:
If you provide Personal Data for a certain purpose, we may use the Personal Data in
connection with the purpose for which it was provided. For instance, if you contact us by
email, we will use the Personal Data you provide to answer your question or resolve
your problem and will respond to the email address from which the contact came.
Access and Use:
If you provide Personal Data in order to obtain access to or use of the Services or any
functionality thereof, we will use your Personal Data to provide you with access to or
use of the Services or functionality and to analyze your use of such Services or
functionality. For instance, if you supply Personal Data relating to your identity or
qualifications to use certain portions of the Services, we will use that information to
make a decision as to granting you access to use such Services and to assess your
ongoing qualification to use such Services.
Internal Business Purposes:
We may use your Personal Data for internal business purposes, including without
limitation, to help us improve the content and functionality of the Services, to better
understand our Users, to improve the Services, to protect against, identify or address
wrongdoing, to enforce our Terms of Service, to manage your account and provide you
with customer service, and to generally manage the Services and our business.
MotiveApp and Organizer Marketing:
We may use your Personal Data for our marketing and advertising purposes, including
(without limitation) by email, SMS marketing, display media, and targeting other devices
(such as tablets, mobile devices and televisions). We do this in order to inform you
about services or events we believe might be of interest to you, develop promotional or
marketing materials and display MotiveApp or event-related content and advertising on
or off the Services that we believe might be of interest to you. We may also do this on
behalf of an Organizer, for example where your prior interactions with an Organizer
suggest you may be interested in a particular type of event. See “Opt Out from
Electronic Communications” below on how to opt out of various MotiveApp marketing
communications.
You may see advertisements for our Services on third party websites, including on
social media platforms. We also provide Organizers with tools to help them display
advertisements for their events on third party websites and social media platforms.
Where you see an advertisement on a third party website or social media platform, this
may be because we or the Organizer engaged the third party or social media platform to
show the advertisement to Users, or to others who have similar attributes to our Users.
In some cases, this involves sharing your email address or other contact details with the
third party or social media platform so that they can identify you as one of our Users, or
identify other individuals with similar attributes to you in order to show them
advertisements for our Services (or for our Organizer’s events). If you no longer want
your Personal Data to be used for these purposes, please contact us
at Info@motiveapp.ca. In the case of an Organizer’s advertising, you may need to
contact the Organizer directly. For more information about how we and Organizers
market on and interact with social media sites.
Organizer Emails:
We allow Organizers to use our email tools to contact Consumers for their current and
past events, so you may receive emails from our system that originate with such
Organizers and that we send on their behalf. If you registered for an event on the
Services, your email address is available to that Organizer. However, Organizers may
also import the email addresses they have from external sources and send
communications through the Services to those email addresses, and we will deliver
those communications to those email addresses on the Organizer’s behalf. The
Organizer and not MotiveApp is responsible for sending these emails. See “Opt Out
from Electronic Communications” below on how to opt out of Organizer-initiated
communications.
Use of Interest-Based Data:
We sometimes make inferences about the type of events or activities you may be
interested in based on information you provide in your MotiveApp profile, events
attended, and your use of the Services. We may use these inferences to help target
advertising or customize recommendations to you, including on behalf of
Organizers. We may do this on an individualized basis, or an aggregated or generalized
basis. For instance, we may determine that users who follow an organizer’s events
collection are more likely to attend future events from that organizer and organizers who
host similar events. We may direct (or assist in directing) content or recommendations
related to that organizer or similar organizers.
Other Purposes:
If we intend to use any Personal Data in any manner that is not consistent with this
Privacy Policy, you will be informed of such anticipated use prior to or at the time the
Personal Data is collected, or we will obtain your consent subsequent to such collection
but prior to such use.
Aggregated Personal Data:
In an ongoing effort to understand and serve our Users better, we often conduct
research on our customer demographics, interests and behavior based on Personal
Data and other information that we have collected. This research is typically conducted
on an aggregate basis only that does not identify you. Once Personal Data is in an
aggregated form, for purposes of this Privacy Policy, it becomes Non-Personal Data.
Background.
We are not in the business of selling your Personal Data. We consider this information
to be a vital part of our relationship with you. Therefore, we will not sell your Personal
Data to third parties, including third party advertisers. Some interpretations of the CCPA
take the position that when a website uses third parties’ cookies or similar technology
for its own analytics or advertising purposes, the website is engaged in a “sale.” There
are certain circumstances in which we may disclose, transfer or share your Personal
Data with certain third parties without further notice to you, as set forth in this Privacy
Policy.
Business Transfers.
As we develop our business, we might sell or buy businesses or assets. In the event of
a corporate sale, merger, reorganization, dissolution or similar event, Personal Data
may be part of the transferred assets. We may also disclose your Personal Data in the
course of due diligence for such an event. You acknowledge and agree that any
successor to or acquirer of MotiveApp (or its assets) will continue to have the right to
use your Personal Data and other information in accordance with the terms of this
Privacy Policy.
Agents, Consultants and Service Providers.
We may share your Personal Data with our contractors and service providers who
process Personal Data on behalf of MotiveApp to perform certain business-related
functions. These companies include our marketing agencies, online advertising
providers, data enhancement and data services providers, database service providers,
backup and disaster recovery service providers, email service providers, payment
processing partners, customer support, tech support, hosting companies and others.
When we engage another company to perform such functions, we may provide them
with information, including Personal Data, in connection with their performance of such
functions.
Organizers.
In addition, when you register for an event, sign up for communications, enter a contest,
or otherwise input your Personal Data (such as through a web form) to communicate
with an Organizer or participate in an Organizer event, that Organizer will receive that
information. For instance, if you input your name and email address into a web form for
an Organizer offer, activity or event, the Organizer will receive that information. The
Organizer may then send you marketing or other communications, which may be
subject to its own, separate privacy policy. Likewise, if you provide your mobile phone
number, you may receive information messages related to the service, event, activity or
information in which you’ve expressed interest.
When you purchase tickets to, register for or donate to an event, transfer an event ticket
or registration to another person, enter a contest, or otherwise input your Personal Data
(such as through a web form), or otherwise communicate with an Organizer, or
participate in or express interest in an Organizer or Organizer event or activity, that
Organizer will receive the information you provide, including your Personal Data, and
where a ticket or registration is transferred, the Personal Data of the transferee as well.
Other third parties that are involved in or on whose behalf an event or activity is
promoted, may receive that Personal Data as well. For example, as to fundraising
pages, we may provide your Personal Data both to the Organizer charity of the
fundraising page and the Organizer of the event to which the fundraising page is linked.
In some instances, an Organizer may appoint a third party, which may or may not be
affiliated with the Organizer, to create an event or fundraising page on its behalf (we call
these third parties (“Third Party Organizers”).
For example, and without limitation, a concert venue (the Organizer, in this case) may
allow third party promoters or production companies (the Third Party Organizers) to
create events that will be hosted at the Organizer’s venue using its MotiveApp account.
In that case, we may provide your Personal Data to the Third Party Organizers on
behalf of the Organizers. The same is true for contests and sweepstakes: we may
provide your Personal Data to both the Organizer promoting the contest or
sweepstakes, and any legal sponsor of the contest or sweepstakes (such as a brand
sponsor).
We are not responsible for the actions of these Organizers, or their Third Party
Organizers (or other downstream recipients of your Personal Data), with respect to your
Personal Data. It is important that you review the applicable policies of the Organizers,
and if applicable and available, their appointed Third Party Organizers, of an event (and
the related fundraising page, if applicable) before providing Personal Data or other
information in connection with that event or related fundraising page. Similarly, if you
are a member of an Organizer’s organization within MotiveApp, your Personal Data will
be available to the Organizer and shared with those Third Party Organizers granted
permission by the Organizer to view all members of the Organizer’s organization.
Facebook, Social Media and Other Third Party Connections.
a. Connecting Your MotiveApp Account to Social Media Services.
You can connect your MotiveApp account to your accounts on third party services like
Facebook, in which case we may collect, use, disclose, transfer and store/retain
information relating to your account with such third party services in accordance with
this Privacy Policy. For example, if you connect with Facebook, we store your Facebook
id, first name, last name, email, location, friends list and profile picture and use them to
connect with your Facebook account to provide certain functionality on the Services, like
recommending events that your Facebook friends are interested in and sharing the
events you are interested in, or attending, with certain groups of people like your
Facebook friends.
b. “Liking” or “Following” MotiveApp on Social Media.
In addition, when you “like” or “follow” us on Facebook, Instagram, Twitter or other
social media sites (to the extent we provide that capability), we may collect some
information from you including your name, email address, and any comments or content
you post relevant to us. We likewise may collect your information if you sign up for one
of our promotions or submit information to us through social media sites.
c. Facebook Plug-Ins and Links on Our Pages.
MotiveApp’s own website may contain links to Facebook as well, such as through the
Facebook “Like” or “Share” button or other social plug-ins. When you interact with these
features and links, your browser will establish a direct link with the Facebook servers,
and Facebook will receive information about your browser and activity, and may link it to
your Facebook user account. For more information about how Facebook uses data,
please see Facebook’s own policies.
d. Additional Facebook Marketing and Connectivity by Organizers.
In addition, if you are a member of Facebook (or another social media platform), and
you provide Personal Data to an Organizer (such as in the ways described in Section
5.5), the Organizer may use that Personal Data to send you advertising and offers
through Facebook (or another social media) platform, including when you are on
Facebook or another social media platform. The Organizer may use tools that we
provide and may also work with third parties to enable this data integration and
advertising. Facebook and other social media platforms may provide a way to opt out of
this type of advertising. Please review their user settings and support pages to learn
more about how they help you to manage privacy and marketing choices.
e. Third party services and integrations.
MotiveApp may provide you with opportunities to contract directly with third parties,
and/or to integrate with third party services or applications, through our platform. In such
instances, we will disclose your Personal Data to other entities in order to fulfill a
request by you, or to provide services you have requested.
Legal Requirements.
We may disclose your Personal Data if required to do so by law in order to (for example)
respond to a subpoena or request from law enforcement, a court or a government
agency (including in response to public authorities to meet national security or law
enforcement requirements), or in the good faith belief that such action is necessary to
(a) comply with a legal obligation, (b) protect or defend our rights, interests or property
or that of third parties, (c) prevent or investigate possible wrongdoing in connection with
the Services, (d) act in urgent circumstances to protect the personal safety of Users of
the Services or the public, or (e) protect against legal liability.
We may store Personal Data itself or such information may be stored by third parties to
whom we have transferred it in accordance with this Privacy Policy. We take what we
believe to be reasonable steps to protect the Personal Data collected via the Services
from loss, misuse, unauthorized use, access, inadvertent disclosure, alteration and
destruction. However, no network, server, database or Internet or email transmission is
ever fully secure or error free. Therefore, you should take special care in deciding what
information you send to us electronically. Please keep this in mind when disclosing any
Personal Data.
We may retain your Personal Data as long as you are registered to use the Services.
You may delete your account by visiting the Profile Page. However, we may retain
Personal Data for an additional period as is permitted or required under applicable laws.
Even if we delete your Personal Data it may persist on backup or archival media for an
additional period of time for legal, tax or regulatory reasons or for legitimate and lawful
business purposes. For sales customers and prospects, we retain your data as long as
we maintain a relationship with you and for a limited period of thereafter as necessary to
meet business and legal requirements.
Technologies.
MotoveApp uses first- and third-party cookies for several reasons. Some cookies are
required for technical reasons in order for our Online Properties to operate, and we refer
to these as “essential” or “strictly necessary” cookies. Other cookies enable us to better
understand your use of our Online Properties, to track and target the interests of our
Users, and to enhance the experience of Users on our Online Properties. Third parties
serve cookies through our Online Properties for advertising, analytics and other
purposes.
Organizers can also use cookies on our Online Property to learn more about your
interests
in their event(s). These practices are described in more detail below.
You have several choices available when it comes to your Personal Data:
a)Your Choices: Account Information
You may update or correct your account information by editing your account settings or
by sending a request to info@themotiveapp.ca
b) You may deactivate your account by editing your account settings. You may
also request deletion of your information. You will also be able to choose what
information others see about you and who may contact you by using the Privacy
Settings section in your Account.
c) Your Choices: Location Information
When you first access the Platform, depending on your device settings, we will collect
information about your location, which we use to make better recommendations for
groups and events in your area, and to improve our Platform. If you do not want us to
collect information about your location, then you can prevent this by taking the following
steps:
(b) Organizer-initiated Communications.
Organizers may use our email tools to send electronic communications to those on their
email subscription lists, including Consumers who have registered for their events on
the Services in the past. Although these electronic communications are sent through our
system, MotiveApp does not determine the content or the recipients of these electronic
communications. Organizers are required to use our email tools only in accordance with
all applicable laws. MotiveApp provides an “Unsubscribe” link on each of these emails,
which allows recipients to “opt out” of electronic communications from the particular
Organizer.
(c) Social Notifications.
If you connect your Facebook account or sign up for other social media integrations
whose product features include social notifications (i.e., updates on what your friends
are doing on the Services), you will receive these social notifications. You can manage
these social notifications by toggling your social settings to private or disconnecting
such integration.
(d) Transactional or Responsive Communications.
Certain electronic communications from MotiveApp are responsive to your requests. For
instance, if you are a Consumer, we must email you your ticket or registration on behalf
of the Organizer when you purchase such ticket or registration. As a further example, if
you email our customer support department, we will return your email. Notwithstanding
any unsubscribe election that you have made, you will still receive these transactional or
responsive emails. You can stop receiving these types of emails only
by info@themotiveapp.ca By electing to stop receiving all electronic communications
from us or through our system, you will no longer receive any updates on events you
have created (including payout issues) or on events you are registered to attend
(including emails with your tickets). We do not recommend that you do this unless you
plan to no longer use the Services, are not currently registered for an event, are not
currently organizing an event, and will have no need to receive further communications
from us or through our system.
If you are visiting the Services from outside North America, please be aware that you
are sending information (including Personal Data) to the United States and Canada or
anywhere our servers are located. That information may then be transferred within
Canada and United States or back out of Canada & United States to other countries
outside of your country of residence, depending on the type of information and how it is
stored by us. These countries may not necessarily have data protection laws as
comprehensive or protective as those in your country of residence; however, our
collection, storage and use of your Personal Data will at all times continue to be
governed by this Privacy Policy.
The Services and our business may change from time to time. As a result, at times it
may be necessary for us to make changes to this Privacy Policy. We reserve the right,
in our sole discretion, to update or modify this Privacy Policy at any time (collectively,
“Modifications”). Modifications to this Privacy Policy will be posted to the Site with a
change to the “Updated” date at the top of this Privacy Policy. In certain circumstances
MotiveApp may, but need not, provide you with additional notice of such Modifications,
such as via email or with in-Service notifications. Modifications will be effective thirty
(30) days following the “Updated” date or such other date as communicated in any other
notice to you.
Please review this policy periodically, and especially before you provide any Personal
Data. This Privacy Policy was updated on the date indicated above. Your continued use
of the Services following the effectiveness of any Modifications to this Privacy Policy
constitutes acceptance of those Modifications. If any Modification to this Privacy Policy
is not acceptable to you, you should cease accessing, browsing and otherwise using the
Services.
If you have a complaint about MotiveApp’s privacy practices you should write to us at:
MotiveApp Ltd, Attn: Privacy Officer, 308, 200 Cachet Wood Court, Markham Ontario
L6C 0Z6, Canada or by email info@themotiveapp.ca.